Senior Defined Benefits Client Manager

🔥 0 minutes ago

🍂 Massachusetts – Remote

🍂 Massachusetts – Remote

💵 $90k - $105k / year

⏰ Full Time

🟠 Senior

🤝 Client Partner

👻 Ghost score 0%

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Alight Solutions

WebsiteLinkedInAll Job Openings

10,000+ employees

🤝 B2B

🏥 Healthcare

☁️ SaaS

💰 $22.5M Post-IPO Secondary - Alight Solutions on 2023-08

B2B • Healthcare • SaaS

Alight Solutions is a leading benefits administration provider that delivers health, wealth, leave, and related HR point solutions for large organizations and their employees. The company helps manage benefits administration and human capital-related processes for enterprises, serving many of the world’s largest organizations and over 30 million people. Alight also emphasizes product and technology roles, corporate sustainability, total rewards, and a focus on transforming lives and organizations by maximizing health, financial and work wellbeing.

📋 Description

• Lead Defined Benefit service delivery from the client’s perspective • Coordinate with other solutions and teams involved in overall client delivery • Proactively identify and deliver ideas and solutions based on client needs • Develop client-specific plans to expand the use of Defined Benefit solutions • Build understanding of each client’s industry and benefits organization priorities • Stay informed about relevant regulatory, legislative, and competitive developments • Support the development, growth, and success of Defined Benefit team members • Identify, communicate, and mitigate risks related to Defined Benefit delivery • Meet or exceed targets for profitability, operational health, Confluence adherence, and client satisfaction • Participate in prospective client presentations and the sales process • Build collaborative relationships across teams to support effective and consistent client delivery • Support growth and development of Defined Benefit talent • Contribute to prospective client opportunities

🎯 Requirements

• 10+ years of relevant Defined Benefit (DB) experience, including experience supporting a variety of clients • Demonstrated ability to support and lead positive change with clients and colleagues • Effective communication skills, including the ability to simplify complex concepts and translate strategic direction into clear team priorities and deliverables • Creative and innovative approach to problem-solving • Ability to identify and build collaborative opportunities across the business to achieve results • Inclusive, service-oriented leadership approach • Strong client focus and commitment to delivering a distinctive client experience • Effective organizational and prioritization skills, including the ability to provide clear direction and move valuable ideas into implementation • Ability to lead through change and bring colleagues together to achieve shared objectives • Effective interpersonal and relationship-building skills, including fostering trust, respect, and cooperation among team members • Work authorization in the United States without current or future visa sponsorship required • Successful completion of a background check contingent on an offer

🏖️ Benefits

• Health, dental and vision coverages starting Day One • Wellbeing programs • Retirement plans with contribution matching • Generous time off • Parental leave • Continuing education • Career growth opportunities • Flexible working arrangements wherever possible • Competitive total rewards package • Continuing education and training • Occasional travel to physical office locations may be required

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