Strategic Account Executive

🔥 2 minutes ago

🌽 Illinois – Remote

🌽 Illinois – Remote

💵 $185k - $200k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧑‍💼 Account Executive

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Alight Solutions

WebsiteLinkedInAll Job Openings

10,000+ employees

🤝 B2B

🏥 Healthcare

☁️ SaaS

💰 $22.5M Post-IPO Secondary - Alight Solutions on 2023-08

B2B • Healthcare • SaaS

Alight Solutions is a leading benefits administration provider that delivers health, wealth, leave, and related HR point solutions for large organizations and their employees. The company helps manage benefits administration and human capital-related processes for enterprises, serving many of the world’s largest organizations and over 30 million people. Alight also emphasizes product and technology roles, corporate sustainability, total rewards, and a focus on transforming lives and organizations by maximizing health, financial and work wellbeing.

📋 Description

• Serve as a trusted advisor to CHROs and senior client leaders, presenting confidently and building executive-level relationships. • Develop deep credibility with clients by understanding delivery nuances, supporting teams through escalations, quality issues (E&Os), and change order negotiations. • Use this credibility and executive presence to broaden connections across client organizations, meeting additional leaders, identifying challenges, and linking them to Alight’s solutions. • Lead renewal and retention strategies, including preparation, presentation, and negotiation, ensuring long-term client satisfaction. • Apply a client-first, growth-oriented mindset—leveraging existing access and relationships to cross-sell and expand business. • Collaborate with internal partners to address client challenges, coordinate resources, and deliver ROI/VOI-driven solutions. • Tailor deal approaches to client personalities and processes, designing unique solutions rather than one-size-fits-all strategies. • Conduct regular performance reviews with clients to share results, address concerns, and identify new opportunities for growth.

🎯 Requirements

• 5+ years of success in account management, client success, or strategic sales within HR, consulting, brokerage, healthcare, or related industries • Proven track record managing mid-to-large employer accounts (5,000+ employees) • Polished, professional presence with strong executive communication, influencing, and negotiation skills • Deep understanding of Alight’s solutions and delivery, with the ability to navigate client-specific nuances • Strong problem-solving skills with the ability to create innovative, client-specific strategies • Growth mindset with proven ability to identify and close expansion opportunities • Collaborative approach with a passion for long-term client partnership and retention • Excellent organizational, administrative, and interpersonal skills, with a keen ability to manage complex relationships • Exceptional negotiation and influencing skills, with the ability to persuade and collaborate effectively with clients, brokers, team members, and leadership • Demonstrated ability to meet goals and manage a complex portfolio of accounts • Skilled in facilitating strategic planning discussions, helping clients define and achieve key objectives • Travel Expectation 25-50% (sometimes on short notice) to support meetings with clients

🏖️ Benefits

• health, dental and vision coverages starting Day One • wellbeing programs • retirement plans with contribution matching • generous time off • parental leave • continuing education • career growth opportunities