SmartCare Advisor

🔥 1 minute ago

🌐 United States, Canada, +1 more countries – Remote

🇺🇸 United States – Remote 🇨🇦 Canada – Remote 🇵🇭 Philippines – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 11%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

• Just posted.
• Jobs at this company usually fill in 66 days.
• No salary listed.

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Align HCM

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2018

👥 HR Tech

💼 Consulting

☁️ SaaS

HR Tech • Consulting • SaaS

Align HCM is an award-winning human capital management consulting firm specializing in UKG® services. The company offers a comprehensive range of solutions, including end-to-end implementations, workforce management, and optimization of UKG Pro systems. With a dedicated team of certified experts, Align HCM focuses on client success and collaboration, providing tailored services that enhance organizational performance. Their mission centers on putting people first, ensuring that organizations thrive by leveraging advanced HR technology and strategies.

📋 Description

• Act as a strategic post-go-live partner for clients using Dayforce • Serve as the primary post-implementation partner for assigned clients • Lead regular client touchpoints to review system performance, gaps, and optimization opportunities • Build strong client relationships and drive overall customer satisfaction • Facilitate consultative discussions on HR/payroll best practices and system utilization • Perform configuration updates and enhancements within Dayforce HR and Payroll modules • Analyze system performance and recommend improvements • Support open enrollment and life event processes within benefits • Apply testing methodologies for system updates, enhancements, and M&A activities • Manage and triage client inquiries, ensuring timely resolution or escalation • Troubleshoot system-related issues and provide clear, actionable solutions • Proactively identify and resolve risks • Meet timelines aligned with key deliverables and client expectations • Create documentation, templates, and client-facing materials • Support knowledge transfer for internal teams and clients • Act as a Subject Matter Expert for Dayforce Payroll and HR • Contribute to internal process improvements and team knowledge sharing • Participate in team training and lead at least one session annually • Support a collaborative, high-performance team environment

🎯 Requirements

• 3+ years of hands-on experience with Dayforce (Payroll & People) • Experience in consulting, implementation, configuration, or support roles • Minimum of 5–10 full-cycle implementations or equivalent system exposure • Strong knowledge of HR and payroll processes • Strong knowledge of Benefits, including Open Enrollment and Life Events • Strong knowledge of system testing methodologies • Proven ability to manage multiple clients or priorities in a fast-paced environment • Strong analytical and problem-solving skills • Excellent communication skills; client-facing experience is required • Benefits Module experience preferred • Reporting and analytics within Dayforce preferred • System integrations experience preferred • Exposure to US or Canadian payroll environments preferred • Dayforce HR Platforms and/or Payroll Certification is an asset • Ability to work US Eastern Time business hours, Monday through Friday • Qualified candidates must be based in the United States, Canada, or the Philippines

🏖️ Benefits

• Competitive Compensation • Health and Wellness Benefits • Paid Time Off and Vacation Benefits • Professional Development and Ongoing Training • Career Growth Opportunities • Remote Work Flexibility • Supportive and Collaborative Work Environment • Continuous learning opportunities • Tools and support to succeed from anywhere

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