Bilingual Care Coordinator – Spanish, Vietnamese

🔥 12 hours ago

🏄 California – Remote

🏄 California – Remote

💵 $41.5k - $62.2k / year

⏰ Full Time

🟢 Junior

💬 Bilingual

🚫👨‍🎓 No degree required

👻 Ghost score 0%

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Alignment Health

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2013

⚕️ Healthcare Insurance

🛡️ Insurance

🏥 Healthcare

💰 $135M Series C on 2020-03

Healthcare Insurance • Insurance • Healthcare

Alignment Health is dedicated to providing comprehensive care for Medicare members, emphasizing the needs of seniors, the chronically ill, and those who are frail. With a mission to transform senior healthcare, Alignment Health leverages a tailored care model and advanced technology to deliver high-quality, low-cost healthcare services. Their 24/7 concierge care team collaborates with trusted local providers to ensure that every member receives personalized care, reflecting the company's commitment to treating all members as valued family members.

📋 Description

• Conduct outreach to members to support referrals, authorizations, medication refills, provider appointments, and other care needs • Complete tasks and assessments in the Case Management system for hospital and SNF discharges • Collaborate with RN Case Managers to manage a panel of SNP members • Monitor alerts for changes in condition, admissions, discharges, and diagnoses, and communicate updates • Build trust with members, acting as a liaison and advocate for their care • Document interactions and maintain accurate member records • Support communication with providers, including faxing/mailing documents and requesting medical records • Attend interdisciplinary team meetings and participate in member case reviews • Maintain confidentiality and meet all departmental deadlines

🎯 Requirements

• Bilingual in Spanish or Vietnamese (required) • Minimum 1 year of experience in a healthcare IPA setting • Minimum 1 year of experience with referrals and prior authorizations • High school diploma or GED • Basic computer skills (Microsoft Outlook, Word, Excel) • Typing speed of 25+ WPM • Strong verbal and written communication skills • Organizational and time management skills with the ability to prioritize in a fast-paced environment • Familiarity with Medi-Cal and managed care plans • Medical Assistant or Medical Terminology certification (preferred) • Previous training in medical terminology or clinical support roles (preferred) • Must be able to sit, talk, type, and use hands regularly • May occasionally lift up to 10 pounds