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Bilingual Telephonic Care Coach

🔥 6 minutes ago

🌽 Illinois – Remote

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đź’µ $53.7k - $72.6k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

đź’¬ Bilingual

🦅 H1B Visa Sponsor

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đź‘» Ghost score 0%

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🗣️🇪🇸 Spanish Required

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Logo of Humana

Humana

10,000+ employees

Founded 1961

🏥 Healthcare

🛡️ Insurance

⚕️ Healthcare Insurance

Healthcare • Insurance • Healthcare Insurance

Humana is a healthcare company dedicated to making a positive impact on the health of individuals, communities, and the healthcare system as a whole. With a focus on putting health first, Humana serves a diverse range of populations, including seniors and the military, providing Medicare Advantage HMO, PPO, and PFFS plans. Humana is committed to fostering a culture of belonging and mutual respect, offering competitive and flexible benefits to ensure the financial security of its employees and their families. The company prides itself on creating an inclusive workplace where everyone has the opportunity to succeed.

đź“‹ Description

• Evaluate members' needs and requirements to achieve or maintain optimal wellness • Guide members and families toward appropriate care and wellbeing resources • Coordinate services and resources to support members' wellness • Identify and resolve barriers to effective care • Monitor patient care and progress toward desired outcomes using assessments, data, conversations, and active care planning • Facilitate interaction with healthcare and community resources • Make decisions regarding work approach and priorities while following documented procedures, regulations, and professional standards

🎯 Requirements

• Bilingual English and Spanish, Polish, Arabic, Creole, or another language • Bachelor's degree in a health and human services field OR LPN with the ability to be licensed in Illinois • 2 or more years of healthcare experience • Knowledge of Microsoft Office Word and Excel • Exceptional verbal, written communication, and interpersonal skills • Ability to use a variety of electronic information applications/software programs • Passion for contributing to an organization focused on continuously improving consumer experiences • Separate room with a locked door suitable for a home office to ensure continuous privacy • Minimum home internet speed of 25 Mbps download and 10 Mbps upload • Dedicated workspace without ongoing interruptions to protect member PHI/HIPAA information

🏖️ Benefits

• Medical benefits • Dental benefits • Vision benefits • 401(k) retirement savings plan • Paid time off • Company holidays • Personal holidays • Paid parental leave • Paid caregiver leave • Short-term disability • Long-term disability • Life insurance • Home-based work arrangement • Occasional travel to Humana offices for training or meetings

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