Senior Forward Deployed Engineer

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $128k - $160k / year

⏰ Full Time

🟠 Senior

👷🏻‍♀️ Engineer

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Alkami Technology

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2009

💼 Consulting

📣 Marketing

🏦 Banking

💰 $300M Post-IPO Debt - Alkami Technology on 2025-03

Consulting • Marketing • Banking

Alkami Technology is a digital banking software company that provides a cloud-based Digital Sales & Service Platform for banks and credit unions. Its platform combines onboarding and account opening (via MANTL), digital banking, and data & marketing solutions to enable anticipatory, data-driven customer experiences, faster account origination, fraud protection, payment reporting, and personalized marketing. Alkami serves financial institutions (retail and business customers) and offers integrations, developer tools, and implementation support to drive deposit growth, reduce churn, and improve operational efficiency.

📋 Description

• Lead discovery with business and functional stakeholders to understand workflows, goals, constraints, and pain points • Translate findings into requirements, technical designs, implementation plans, acceptance criteria, and measurable outcomes • Design, build, test, and deploy AI agents, dashboards, automations, data pipelines, and integrations • Participate in the full solution lifecycle from prototyping through production implementation, adoption, support, and continuous improvement • Write, review, and maintain clean production code with automated tests and documentation • Connect business applications, systems of record, relational databases, and internal AI capabilities using secure, maintainable designs • Implement authentication, authorization, validation, logging, error handling, monitoring, and data provenance • Build reusable code, libraries, workflow components, integration patterns, evaluations, and implementation guides • Own testing, evaluations, security, data validation, observability, human-in-the-loop controls, and production support • Use AI tools, coding agents, agent builders, and workflow automation in software development and operations • Partner with Product, Engineering, AI and Data, and functional teams on scalable solutions • Design evaluations, human-in-the-loop controls, and responsible AI safeguards • Configure environments, monitor system health, investigate production issues, and improve reliability and performance • Track adoption, usage, hours saved, quality, and other business outcomes • Contribute to approved skills, agents, dashboards, templates, and documentation • Participate in the weekly FDE forum and contribute to shared architecture, security, evaluation, and responsible AI standards • Provide training, technical support, and mentoring • Communicate technical options, tradeoffs, risks, dependencies, progress, and decisions to stakeholders • Dedicate approximately 20% of time to Alkami’s shared AI platform • Respond to production incidents and on-call issues • Apply security, privacy, accessibility, change-management, and responsible AI standards

🎯 Requirements

• Minimum 5 years of related experience in software development, technical implementation, data systems, automation, or a related field; or 3 years and an advanced degree • Bachelor's degree in Computer Science, Software Engineering, or a related technical field, or equivalent practical experience • Strong programming skills in Python, TypeScript, JavaScript, Java, C#, or a comparable language • Experience shipping and supporting production software, data systems, or workflow automation • Experience translating ambiguous stakeholder needs into technical approaches and measurable outcomes • Experience building or integrating AI-enabled workflows, agents, or automations • Demonstrated daily use and a portfolio of agents or automations • At least one production AI or agent-based system shipped, adopted by another team, actively used, measurable value, clear ownership, and ongoing support • Understanding of the software development lifecycle, cloud-native deployment, monitoring, version control, code review, automated testing, and CI/CD • Experience with SQL and NoSQL databases, data structures, caching mechanisms, data quality, and performance optimization • REST API integration experience, including webhooks, authentication and authorization protocols, business applications, and systems of record • Experience developing unit, UI automation, integration tests, or AI workflow evaluations • Ability to participate in production support or an on-call rotation • Understanding of secure development, access controls, data privacy, operational reliability, and responsible AI practices • Eligible to work in the US for full-time employment; Alkami cannot offer employment sponsorship • Preferred: SaaS experience in technology or financial industries • Preferred: Forward-deployed, consulting, implementation, customer engineering, business systems, revenue operations, marketing operations, or stakeholder-facing technical experience • Preferred: AWS, Kubernetes, event-driven services, infrastructure as code, or comparable cloud technologies • Preferred: Modern data warehouses, CRM, customer success, marketing, sales, or conversation-intelligence data and workflows • Preferred: Observability, OpenTelemetry, performance optimization, or operational reliability • Preferred: MCP or comparable AI-to-business-application tools or internal AI platform experience

🏖️ Benefits

• Remote-first environment • Unlimited paid time off • 401(k) with employer match • FUN culture • Diverse and inclusive environment