Associate Relationship Manager

🔥 13 hours ago

🇺🇸 United States – Remote

💵 $90.7k - $153.9k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

💰 Account Manager

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 1%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Allstate

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1931

💼 Consulting

📦 Logistics

🛡️ Insurance

💰 Post-IPO Equity on 2014-01

Consulting • Logistics • Insurance

Allstate is an industry leader in providing insurance solutions, focusing on home, auto, device, and identity protection. With a commitment to customer well-being, Allstate aims to instill peace of mind and financial security for its customers. The company also emphasizes community impact and sustainability through various initiatives, showcasing their dedication to social responsibility and positive change.

📋 Description

• Support Relationship Managers in managing strategic client relationships and delivering exceptional service • Own and manage assigned smaller client accounts and relationships • Develop, analyze, and present operational and performance reporting • Drive standardization and continuous improvement across account management processes and deliverables • Coordinate and manage escalations, ensuring timely resolution and effective stakeholder communication • Support billing reviews, account onboarding, contract renewals, and governance requirements • Partner with internal teams to ensure operational alignment, contractual compliance, and customer satisfaction • Identify trends, risks, and opportunities through data analysis and recommend actionable solutions • Foster collaboration across functional teams to improve efficiency, strengthen client outcomes, and support business growth

🎯 Requirements

• 2+ years of experience in account management, client relationship management, customer success, consulting, business operations, or a related field • Demonstrated experience supporting strategic client relationships and partnering across cross-functional teams to drive business outcomes • Strong analytical skills with the ability to develop, interpret, and present reporting, performance metrics, and actionable business insights • Proven ability to manage multiple priorities, coordinate complex initiatives, and deliver results in a fast-paced environment • Excellent communication, stakeholder management, and relationship-building skills with the ability to influence and collaborate at all levels • Experience supporting operational processes such as performance reporting, escalation management, invoicing reviews, and day-to-day account activities • Strong attention to detail with a focus on process standardization, continuous improvement, and operational excellence • Proficiency with reporting and analytics tools and Microsoft Office applications preferred • Successful completion of a background investigation required • Reliable internet with minimum speeds of 50 MB download and 5 MB upload required for working from home • Dedicated, private workspace free from distractions, with appropriate desk and seating required • Allstate generally does not sponsor individuals for employment-based visas for this position

🏖️ Benefits

• Comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse • Monthly connectivity reimbursement for eligible employees working from home