Catastrophe Communications Lead Consultant

🔥 0 minutes ago

🌽 Illinois – Remote

🌽 Illinois – Remote

💵 $80k - $145.5k / year

⏰ Full Time

🟠 Senior

🗣️ Communications

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 1%

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Allstate

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1931

💼 Consulting

📦 Logistics

🛡️ Insurance

💰 Post-IPO Equity on 2014-01

Consulting • Logistics • Insurance

Allstate is an industry leader in providing insurance solutions, focusing on home, auto, device, and identity protection. With a commitment to customer well-being, Allstate aims to instill peace of mind and financial security for its customers. The company also emphasizes community impact and sustainability through various initiatives, showcasing their dedication to social responsibility and positive change.

📋 Description

• Develop and execute short- and long-range communication strategies supporting catastrophe operations, business priorities, employee engagement, organizational change and enterprise objectives • Serve as a trusted communications advisor to catastrophe leadership, providing strategic counsel, communication planning and stakeholder engagement support • Create and deliver executive messaging, speeches, presentations, talking points, announcements, FAQs, leader toolkits, stakeholder communications and integrated campaigns across email, SharePoint, intranet platforms, Microsoft Teams, newsletters, leader cascades and virtual events • Lead operational communications during catastrophe events, issues and emergency response situations • Develop and distribute catastrophe notifications, operational updates, situation reports, hurricane tracking communications, FAQs, resource materials and stakeholder communications • Participate in catastrophe response calls and meetings to gather operational intelligence and coordinate pre-event, active-event and post-event communications • Develop and deliver communications for leaders, employees, agents and strategic partners • Lead communication strategies supporting advisory boards, leadership and employee councils, and cross-functional stakeholder engagement • Provide strategic communications counsel on high-profile, sensitive and enterprise-impacting topics • Create feedback-loop and “we heard you” communication campaigns • Serve as liaison between the National Catastrophe Team, Claims, Communications, Corporate Relations and other business partners • Develop written, digital and visual communications, including storytelling content, presentations, newsletters, infographics, dashboards, videos and other assets • Manage and enhance SharePoint, intranet, Microsoft Teams, newsletters and other enterprise communication channels • Leverage analytics, employee feedback and emerging communication technologies to improve stakeholder engagement and communication effectiveness • Lead communication projects of moderate to high complexity • Develop communication plans and execution strategies for NCT initiatives and organizational priorities • Measure communication effectiveness using engagement metrics, analytics, employee feedback and stakeholder insights • Build cross-functional partnerships while applying communication best practices, governance requirements, quality standards and reputational considerations • Lead employee engagement, recognition and storytelling initiatives that strengthen culture and highlight achievements, catastrophe response successes, customer impact and organizational accomplishments • Support employee listening initiatives, feedback programs, advisory boards and targeted communication plans • No direct supervisory responsibilities

🎯 Requirements

• 5+ years of professional communications, corporate communications, public relations, employee communications or related experience required • Bachelor's degree in Communications, Journalism, Public Relations, English, Marketing or related field preferred • Experience developing communication strategies for large organizations and complex business initiatives preferred • Experience supporting crisis communications, catastrophe operations, claims organizations, emergency response, issues management or other high-visibility operational communications initiatives preferred • Experience aligning communications across multiple stakeholder groups during operational events, business disruptions, enterprise response activities or periods of organizational change preferred • Portfolio demonstrating strategic communication, executive communications or storytelling work may be required • Previous leadership or management experience preferred • Exceptional written, verbal and interpersonal communication skills • Executive communications, storytelling and presentation development experience • Strong project management and organizational skills • Experience supporting change management and employee engagement initiatives • Ability to thrive in fast-paced, rapidly evolving environments, balancing speed, accuracy and sound judgment while managing multiple priorities and tight deadlines • Experience supporting crisis communications, incident response, catastrophe operations, emergency response, issues management or other high-visibility operational communications • Experience collaborating across multiple stakeholder groups to ensure message consistency, stakeholder alignment and coordinated communication delivery during operational events • Proficiency in Microsoft Office Suite, SharePoint, Microsoft Teams, communication technologies and digital management platforms • Experience with graphic design, multimedia content creation, intranet content management and communication analytics preferred • Knowledge of Associated Press Style • Ability to travel in support of catastrophe operations as business needs require • An equivalent combination of education and experience may be considered in lieu of the above education requirements • Background investigation required • Allstate generally does not sponsor individuals for employment-based visas for this position • Must have a dedicated, private workspace free from distractions, appropriate desk and seating, and reliable internet with minimum speeds of 50 MB download and 5 MB upload when working from home

🏖️ Benefits

• Comprehensive technology setup including a laptop, monitors, headset, keyboard, and mouse • Monthly connectivity reimbursement to help offset internet costs for employees eligible to work from home