Project & Program Management, Manager – Legal Operations

🔥 17 hours ago

🌽 Illinois – Remote

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💵 $110k - $181k / year

⏰ Full Time

🟠 Senior

🔴 Lead

📋 Program Manager

🦅 H1B Visa Sponsor

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👻 Ghost score 1%

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Logo of Allstate

Allstate

10,000+ employees

Founded 1931

💼 Consulting

📦 Logistics

🛡️ Insurance

💰 Post-IPO Equity on 2014-01

Consulting • Logistics • Insurance

Allstate is an industry leader in providing insurance solutions, focusing on home, auto, device, and identity protection. With a commitment to customer well-being, Allstate aims to instill peace of mind and financial security for its customers. The company also emphasizes community impact and sustainability through various initiatives, showcasing their dedication to social responsibility and positive change.

📋 Description

• Lead the Client Legal Services Legal Operations project and portfolio management function • Organize, prioritize, govern, and deliver operational and technology initiatives • Manage employees and/or frontline supervisors responsible for project management, program coordination, portfolio intake, delivery governance, stakeholder communication, dependency management, and executive-level reporting • Establish portfolio governance routines and evaluate demand, capacity, strategic value, operational impact, risk, dependencies, and timing • Partner with leaders and business partners to define objectives, outcomes, success measures, resource needs, and decision points • Develop portfolio views, prioritization summaries, scorecards, status updates, and executive-ready materials • Identify portfolio risks, resource constraints, overlapping efforts, and dependency conflicts; recommend tradeoffs and escalation paths • Manage teams delivering low- to high-complexity projects and programs • Direct strategic initiatives with significant business complexity, organizational span, interdependencies, stakeholder visibility, and operational risk • Drive execution through planning, milestone tracking, decision documentation, issue resolution, dependency management, and stakeholder alignment • Assign projects based on experience, ability, capacity, and development goals; monitor progress and coach staff • Facilitate project, program, and portfolio steering committee meetings • Communicate status, risks, decisions, dependencies, and recommendations to leadership and business partners • Build cross-department relationships and improve project management and communication practices • Develop and improve templates, intake forms, delivery artifacts, reporting routines, dashboards, governance calendars, and escalation processes • Partner with Business Analysts, Data & Analytics, Operational Support, Technology Adoption, Training, and Process Redesign teams • Spearhead process improvements for the project and portfolio management team and broader Legal Operations function • Select, lead, counsel, develop, and motivate team members • Set performance expectations, coach project management techniques, and develop direct reports and project teams • Demonstrate thought leadership and foster a culture of ownership, clarity, collaboration, accountability, and business value realization

🎯 Requirements

• 7 or more years of experience in project management, program management, portfolio management, legal operations, business operations, technology delivery, or related disciplines • Leadership • Leading Project Teams • People Management • Process Improvements • Project Implementations • Project Management Leadership • Project Management Life Cycle (PMLC) • Project Portfolio • Stakeholder Alignment • Stakeholder Communications • Team Development • Training • Successful completion of a background investigation • Generally, no employment-based visa sponsorship is provided • Dedicated, private workspace free from distractions when working from home • Appropriate desk and seating when working from home • Reliable internet with minimum speeds of 50 MB download and 5 MB upload

🏖️ Benefits

• Comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse • Monthly connectivity reimbursement to help offset internet costs • Remote work arrangement • Opportunity for professional growth and development • Meaningful impact and support for causes that matter to employees

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