
501 - 1000 employees
🏠Manufacturing
🏥 Healthcare
Manufacturing • Healthcare
Alma Lasers is a global innovator of laser, light-based, radiofrequency and ultrasound solutions designed for the aesthetic and surgical markets. With a commitment to understanding the needs of patients and practitioners, Alma Lasers has revolutionized treatment methods over the past 20 years, securing its position as a leading player in the medical aesthetics field. The company operates worldwide, with a focus on delivering modular, cost-effective, and high-performance systems that integrate the latest clinical research and cutting-edge technologies, empowering practitioners to offer safe and effective aesthetic and surgical treatments.
🔥 12 hours ago
🤠Texas – Remote
đź’µ $42 - $46 / hour
⏰ Full Time
🟡 Mid-level
đźź Senior
đź”§ Field Service Engineer
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501 - 1000 employees
🏠Manufacturing
🏥 Healthcare
Manufacturing • Healthcare
Alma Lasers is a global innovator of laser, light-based, radiofrequency and ultrasound solutions designed for the aesthetic and surgical markets. With a commitment to understanding the needs of patients and practitioners, Alma Lasers has revolutionized treatment methods over the past 20 years, securing its position as a leading player in the medical aesthetics field. The company operates worldwide, with a focus on delivering modular, cost-effective, and high-performance systems that integrate the latest clinical research and cutting-edge technologies, empowering practitioners to offer safe and effective aesthetic and surgical treatments.
• Travel to customer sites throughout the continental United States, primarily in the Central US, with East and West Coast travel as needed • Provide repairs to Alma Lasers medical-aesthetic equipment • Complete scheduled preventative maintenance • Diagnose and troubleshoot malfunctioning medical instruments or equipment • Repair equipment after diagnosis • Read diagrams and schematics to perform full board swaps as needed • Test machines after repair to ensure proper functionality • Maintain and complete all repair documentation paperwork • Provide Level 2 technical support by phone to customers and internal employees • Abide by company safety and health policies • Perform low-voltage electrical repair using a multimeter, oscilloscope, and other hand tools • Set appointments for preventive maintenance, service calls, and installations • Work closely with the Client Relations team to resolve customer issues • Perform device calibration using specified test equipment such as power meters • Mentor and aid other field service personnel • Develop troubleshooting documents for the Client Relations team • Assist in mentoring peers and other departments as needed
• Associate degree in electrical or electronic repair, or equivalent experience • 4+ years of Field Service experience • Experience with component level repair, preferred • Knowledge of ISO 13485 certification, preferred • Ability to read diagrams and schematics • Microsoft Applications (MS Office, Excel, Visio, PowerPoint, and Outlook) • NetSuite and Salesforce experience, preferred • Excellent organizational skills • Ability to multitask • Positive attitude and approach to the job responsibilities and the Alma team • Ability to retain large amounts of information • Documentation showing eligibility to work in the United States will be required • Ability to frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 70 pounds • Ability to travel 75-90% as needed • Ability to occasionally sit; climb or balance; and stoop, kneel, crouch or crawl • Required vision abilities include close, distance, color, peripheral, and depth vision, and ability to adjust focus
• Eligible for overtime pay in accordance with applicable federal and state laws • Reasonable accommodations for individuals with disabilities
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