Team Lead, Pre-Closing Operations

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $70k / year

⏰ Full Time

🟠 Senior

⚙️ Operations

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 1%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Altisource

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1999

💼 Consulting

📦 Logistics

🏗️ Construction

Consulting • Logistics • Construction

Altisource is a trusted provider of comprehensive mortgage and real estate solutions. The company offers a wide range of services including online marketing and auction platforms for residential real estate, asset management for real estate owned (REO) properties, and full-service real estate brokerage. Altisource also provides title and settlement solutions, appraisals and valuations, mortgage fulfillment, and risk management services. They serve servicers, originators, and investors, with specialized services designed to maximize results, minimize costs, and mitigate risks associated with real estate and mortgage transactions. Furthermore, Altisource offers platforms for vendor management, commercial servicing, and construction risk management. Their solutions aim to enhance quality, lower costs, and increase efficiencies in real estate transactions.

📋 Description

• Lead, coach, train, and develop Processing Specialists and Associates • Conduct performance discussions, coaching sessions, and quality reviews • Assist with onboarding, cross-training, and workforce planning • Manage daily processing queues and team workloads • Monitor pipeline performance, aging reports, and service level agreements • Prioritize assignments and reallocate resources to meet business demands • Escalate operational issues and recommend efficiency improvements • Ensure staffing coverage and business continuity • Perform quality reviews and audits for accuracy and compliance • Identify trends, defects, and training opportunities • Ensure adherence to controls, policies, procedures, and regulatory requirements • Implement corrective actions and process enhancements with management • Maintain documentation standards and operational consistency • Serve as escalation point for internal and external stakeholders • Support communication with lenders, investors, builders, contractors, and project stakeholders • Partner with Client Relationship Managers and Operations leadership to resolve issues and improve client experience • Participate in client meetings and operational reviews • Analyze production metrics, quality results, and team performance indicators • Identify automation and process improvement opportunities • Prepare operational reporting and present performance trends to management • Assist with new products, procedures, and technology solutions • Support organizational growth and operational scalability

🎯 Requirements

• 3+ years of experience in mortgage operations, construction lending, fund control, processing, loan operations, risk management, or related financial services operations • 1+ years of formal or informal leadership experience • Strong understanding of processing workflows, operational controls, and quality management • Experience supervising production-driven teams in a service environment • Advanced proficiency with Microsoft Excel, Outlook, and reporting tools • Strong communication, organizational, and problem-solving skills • Experience within construction lending, inspections, or risk mitigation services preferred • Experience working with distributed or offshore teams preferred • Lean, Six Sigma, or process improvement experience preferred • Project management exposure preferred • Bachelor's degree in Business, Finance, Operations, or a related field preferred • Ability to stay current with regulations and industry practices affecting compliance and decision-making

🏖️ Benefits

• 401(k) plan with Company matching • Comprehensive Medical, Dental, and Vision insurance plans • Tax-free Flexible Spending Account • Life insurance • Short-term disability coverage • Long-term disability coverage • Generous paid time off • Company holidays • Employee training • Inclusive culture • Fair and impartial hiring, training, and growth opportunities