Customer Service Associate

Job not on LinkedIn

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🏈 Alabama, Arizona, +33 more states – Remote

🏈 Alabama – Remote 🌵 Arizona – Remote 🏄 California – Remote ⛰️ Colorado – Remote 🦌 Connecticut – Remote 🐊 Florida – Remote 🌺 Hawaii – Remote 🥔 Idaho – Remote 🌽 Illinois – Remote 🌾 Iowa – Remote 🌪️ Kansas – Remote 🐎 Kentucky – Remote 🎰 Nevada – Remote 🗻 New Hampshire – Remote 🏖️ New Jersey – Remote 🌶️ New Mexico – Remote 🗽 New York – Remote 🌲 North Carolina – Remote 🏈 Ohio – Remote 🌪️ Oklahoma – Remote 🌲 Oregon – Remote 🦀 Maryland – Remote 🍂 Massachusetts – Remote 🚗 Michigan – Remote ❄️ Minnesota – Remote 🏰 Missouri – Remote 🔔 Pennsylvania – Remote ⚓ Rhode Island – Remote 🌴 South Carolina – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote 🍁 Vermont – Remote ⚔️ Virginia – Remote ☕ Washington – Remote 🧀 Wisconsin – Remote

💵 $18 - $22 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

💝 Customer Support

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Alto

WebsiteLinkedInAll Job Openings

51 - 200 employees

🚗 Transport

🏗️ Construction

🏛️ Government

Transport • Construction • Government

Alto is a project and organization developing a dedicated high-speed passenger rail network along the Toronto–Québec City corridor. The plan calls for roughly 1,000 km of mainly electrified tracks with speeds around 300 km/h to shorten travel times, stimulate economic growth, create jobs, and reduce greenhouse gas emissions. Alto is actively engaged in public and Indigenous consultation, property acquisition, procurement, and pre-construction research to deliver a major national infrastructure program that aligns with government net-zero and reconciliation commitments.

📋 Description

• Conduct outbound calls to patients recently discharged from the ER • Support inbound calls from patients interested in the program • Assist with scheduling appointments • Handle patient questions • Transfer patients to appropriate UHG departments when applicable • Perform administrative tasks supporting patient care coordination • Collaborate with team members and the provider network to maintain excellent patient care and high-quality service • Become an expert in software solutions including EMR, Slack, and Five9

🎯 Requirements

• Strong computer skills and knowledge of electronic medical records • Ability to speak and write effectively at a high school graduate level • Ability to solve problems and identify solutions • Customer service skills in interactions with patients, families, and staff, including in high-volume and stressful situations • Ability to work independently and as part of the patient care team • Ability to follow instructions and standard operating procedures • High School Diploma or GED equivalent • Medical Assistant Certificate/Diploma from an approved school/institution or equivalent documented training, such as military medic or EMT • 1–2 years of experience with healthcare-related customer support • Telehealth experience preferred • Applicants must be authorized to work for any employer in the U.S. • Ability to work at a computer terminal for extended periods and perform the stated physical requirements, including moving light objects up to 20 pounds

🏖️ Benefits

• Dental, vision, and multiple group medical plans • 401(k) retirement savings plan • Group life insurance • Accidental death and dismemberment (AD&D) insurance • Flexible spending account (FSA) and health savings account (HSA) • Commuter benefits • Employer-paid short-term (STD) and long-term disability (LTD) insurance • Supplemental insurance plans, including spouse life insurance and legal insurance • Employee assistance program • Home health testing kits • Fertility medication discount program • Flexible vacation time • Accrued paid sick time • 10 paid holidays • 2 floating holidays for full-time non-exempt employees • Eight weeks of paid parental leave for eligible employees, with additional paid weeks for the birthing parent • 4 weeks paid caregiver leave • Lifestyle Spending Account allowance each month • Remote work arrangement • No required travel