Senior Receivables Agent

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ALTUS Commercial Receivables

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201 - 500 employees

Altus is the trusted leader in commercial receivables management and business-to-business collections, helping organizations improve cash flow, optimize their credit-to-cash cycle, and minimize credit risk. For more than 30 years, Altus has set the benchmark for performance in receivables management—combining proprietary technology, advanced analytics, and the industry’s most experienced professionals to deliver unmatched recovery outcomes.

📋 Description

• Manage a portfolio of large and complex commercial receivable accounts • Develop and execute strategic recovery plans to maximize collection results and client satisfaction • Contact business decision-makers by phone, email, and written correspondence to negotiate payment resolutions • Review contracts, invoices, purchase orders, statements, payment history, and supporting account records • Analyze account status, payment trends, disputes, and financial information to determine recovery approaches • Negotiate payment in full, settlements, structured payment arrangements, and other resolutions • Build productive relationships with debtors while maintaining a firm and professional approach • Collaborate with clients, Client Support Representatives, sales teams, and management to resolve disputes and remove payment barriers • Identify accounts requiring escalation and recommend litigation, legal placement, or closure • Meet or exceed monthly recovery, fee generation, productivity, and quality objectives

🎯 Requirements

• 10+ years of commercial B2B collections experience within a third-party collection agency environment • Demonstrated success recovering high-balance commercial receivables • Strong negotiation, persuasion, and conflict-resolution skills • Ability to navigate complex account disputes and competing stakeholder interests • Excellent verbal and written communication skills • Strong business acumen and understanding of commercial credit and collections practices • Exceptional attention to detail and organizational skills • Proficiency with Microsoft Office applications, including Excel • Experience collecting balances exceeding $25,000, $50,000, and $100,000+ preferred • Salesforce experience preferred • Experience reviewing financial statements and business credit reports preferred • Experience working with attorneys, bankruptcies, and commercial litigation referrals preferred • Must reside and work inside the United States

🏖️ Benefits

• Minimal cost to employee for employee health care benefits • Health, Dental, and Vision insurance coverage • Paid Time Off (PTO) - 18 days in the first year • Paid Holidays without a waiting period • 401(k) plan • Commission of 16% over monthly threshold of $35,000