Administrative Agent

🔥 1 hour ago

🇺🇸 United States – Remote

💵 $18 - $19 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

🦅 H1B Visa Sponsor

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New Era Technology

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

New Era Technology is a global technology solutions provider offering a wide range of services and solutions, including cloud services, professional and managed services, cybersecurity, collaboration and unified communications, data networking, digital transformation, and physical security. With a team of engineers, designers, installers, and technicians, New Era Technology collaborates with over 20,000 customers and operates through 80+ offices worldwide. They are recognized as a top integrator for AV and video collaboration and offer industry-specific solutions for sectors such as healthcare, education, government, banking, finance, and retail. New Era Technology aims to help businesses adapt to the rapidly changing digital landscape through innovative technology solutions and customized services.

📋 Description

• Support client transactions in the group life and disability sector of an insurance company • Upload documents to member files • Enter data into member files • Generate barcodes to catalog documents • Sort information relevant to members • Evaluate received data to identify errors, inconsistencies, and omissions • Meet productivity standards according to the learning curve • Navigate various tools and validate transaction feasibility • Assist with special projects requested by a direct supervisor or team leader • Perform other duties as assigned • Report directly to the BPO Senior Manager

🎯 Requirements

• High school diploma or equivalent • Administrative experience: 1 year (preferred) • User experience with good working knowledge of the Office Suite • Comfortable with technology • Good typing speed with speed and accuracy • Strong, clear, and effective English and French written and verbal communication skills • Fluency in French and English, spoken and written • Intermediate English ability to analyze documentation and bilingual files, read and write notes, reports, and emails in English is an asset • Attention to detail and accuracy • Exceptional team spirit and proactivity • Exceptional time management and multitasking abilities • Good organizational skills • Ability to work in a team • Flexible, reliable, and trustworthy • Ability to adhere to SLAs • Analytical mindset • Knowledge of Microsoft Word, Excel, Outlook, SharePoint, and PowerPoint

🏖️ Benefits

• Computer equipment provided • No sales or solicitation • 37.5 hours per week, Monday to Friday • Dynamic work environment and great team • Paid training • Quick onboarding • Two paid sick days (after 3 months of employment) • Two weeks of vacation • RRSP program (available after 6 months of employment) • Paid holidays • Group insurance (available after 3 months)