Field Service Engineer – Customer Technical Services

🔥 14 hours ago

🐎 Kentucky, Ohio, +2 more states – Remote

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⏰ Full Time

🟢 Junior

🟡 Mid-level

🔧 Field Service Engineer

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

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👻 Ghost score 10%

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Logo of Amcor

Amcor

10,000+ employees

Founded Amcor

🍽️ Food & Beverage

🏥 Healthcare

📦 Logistics

Food & Beverage • Healthcare • Logistics

Amcor is a global leader in developing and producing responsible packaging for food, beverage, pharmaceutical, medical, home and personal-care, and other products. With operations in approximately 40 countries and employing around 41,000 people, Amcor generates annual sales of about US$13. 6 billion. The company is committed to sustainability, focusing on a circular economy and producing innovative, recycle-ready packaging solutions. Amcor collaborates with partners like Berry and Power Roll to expand its capabilities and innovative portfolio in consumer and healthcare packaging solutions, as well as exploring solar photovoltaic applications.

📋 Description

• Serve as the primary technical contact representing Amcor at customer locations • Maintain customer-owned and Amcor-owned equipment and conduct periodic preventative maintenance • Lead assembly and preventative maintenance of Amcor-owned filling equipment • Investigate customer-owned equipment and recommend repair or replacement of worn and damaged tooling • Assist with customer problems and communicate opportunities to plant/corporate level • Support field trials of Amcor packaging • Train customer employees on proper product use and testing methods • Collect data and samples from suspect ware and out-of-specification product • Lead root cause investigations to resolve issues • Validate package performance at customer sites • Communicate with outside vendors on quotes, design and scheduling • Perform follow-up actions to ensure customer satisfaction • Complete trip reports documenting visits, data and resolutions

🎯 Requirements

• A degree in the area of Manufacturing or Engineering is preferred • 2-5 years of combined education or related work experience is required • Travel Requirements 75% • Strong mechanical aptitude and troubleshooting skills are required • A general working knowledge of electrical systems is required • Prior mechanical experience with filling lines and equipment is preferred • Experience in the plastics industry is desired • Proficient in MS Office (Word/Excel/Power Point) • Ability to work independently with customers, manufacturing plants and corporate groups • Data driven problem solving skills using proven and recognizable techniques • Employment authorization in the United States

🏖️ Benefits

• Medical, dental and vision plans • Flexible time off, starting at 80 hours paid time per year for full-time salaried employees • Company-paid holidays starting at 8 days per year and may vary by location • Wellbeing program & Employee Assistance Program • Health Savings Account/Flexible Spending Account • Life insurance, AD&D, short-term & long-term disability, and voluntary benefits • Paid Parental Leave • Retirement Savings Plan with company match • Tuition Reimbursement (dependent upon approval) • Discretionary annual bonus program (initial eligibility dependent upon hire date)

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