Field Service Engineer

🔥 14 hours ago

⚔️ Virginia – Remote

⚔️ Virginia – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 Field Service Engineer

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Fortive

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2016

🏥 Healthcare

🏭 Manufacturing

📦 Logistics

💰 Post-IPO Equity on 2020-03

Healthcare • Manufacturing • Logistics

Fortive is a global industrial technology company that specializes in delivering advanced healthcare solutions, intelligent operating solutions, and precision technologies. With a team of 18,000 employees, Fortive works on solving tough technical challenges, empowering safer, smarter, and more efficient industrial operations. The company emphasizes sustainability, integrity, and continuous improvement, striving for a future that's stronger, safer, and smarter. Fortive has been recognized as one of America's Most Responsible Companies, demonstrating its commitment to positive social and environmental impact.

📋 Description

• Provide customer service solutions for installation and validation of new systems • Perform planned and corrective maintenance of installed systems • Improve system utilization and support lifecycle management activities for Advanced Sterilization Products systems • Partner with sales and clinical education field teams to deliver business solutions and sustain the installed base • Install, operate, maintain, repair and modify ASP systems within the assigned territory • Identify causes, troubleshoot issues and perform corrective actions • Complete compliance documentation and daily equipment performance and maintenance records • Coordinate work scheduling with leadership, customers and scheduling personnel • Develop project plans for installation planning of new equipment • Manage customer expectations and provide regular guidance to ensure satisfaction • Manage personal trunk inventory and complete required audits • Provide design-improvement suggestions related to efficiency, quality and operating cost • Perform other assigned duties

🎯 Requirements

• High school or equivalent plus 3 years related experience, including at least 1 year technical troubleshooting experience and 1 year customer service experience; or 2 years post-secondary technical education plus 1 year customer service experience • Preferred post-secondary degree or certification in Mechanical, Electronics, Electrical or another field • Preferred 2 years customer support experience • Preferred experience in field service, biomedical hospital support, or a related industry such as medical devices • Preferred Microsoft A+ certification or equivalent computer hardware certification • Excellent mechanical troubleshooting, problem-solving and technical learning proficiency • Ability to use and quickly learn Outlook, Excel and Salesforce • Ability to achieve high customer satisfaction • Verbal and written communication and collaboration skills • Ability to autonomously prioritize schedules and handle shifting priorities • Knowledge of computer networking, electronics and electrical basics preferred • Familiarity with test equipment preferred • Understanding of business practices, processes, territory management and parts inventory costs preferred • Willingness to travel during the workday to hospital/surgery center environments • Ability to travel overnight locally, regionally and nationally • Ability to lift 80 pounds to a height of four feet • Ability to operate company vehicles and drive/sit for long periods • Valid driver's license and driving record compliant with Company policy • Relocation over 50 miles from the job posting location requires manager pre-approval

🏖️ Benefits

• Equal opportunity employer committed to diversity and reasonable accommodations • Frequent air travel as needed up to 50% of the time • On-call responsibilities with rotating weekend call coverage