Quality Assurance and Research Program Officer

🔥 6 hours ago

🏛️ District of Columbia, Washington – Remote

🏛️ District of Columbia – Remote ☕ Washington – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 QA Engineer (Quality Assurance)

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This company has sponsored H1B visas in the past.

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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American Psychological Association

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 1892

🏥 Healthcare

💼 Consulting

🤝 Non-profit

Healthcare • Consulting • Non-profit

American Psychological Association is a leading nonprofit professional organization that advances psychological science, practice, education, and public understanding to benefit society and improve lives. It publishes scholarly journals and APA Style resources, maintains extensive research databases, offers continuing education and accreditation, provides member services and networking, and advocates for psychology-informed policy and practice. APA also hosts conferences, issues standards and guidelines, and produces public-facing content on mental health, research, and professional development.

📋 Description

• Lead quality assurance, sponsor support, research, and program development activities for the Office of Continuing Education Sponsor Approval • Support APA-approved sponsors and applicants through consultations, correspondence, and technical assistance • Draft, review, and finalize review reports and communications reflecting Continuing Education Committee feedback • Monitor, analyze, and use application, renewal, review report, complaint, and other quality assurance data • Plan, conduct, and disseminate research evaluations and needs assessments • Collaborate on developing, implementing, assessing, and improving the Sponsors with Distinction initiative • Develop innovative resources, products, and services supporting sponsor success and high-quality continuing education • Evaluate and manage complaints and compliance-related matters • Provide technical guidance regarding CESA systems, processes, and requirements • Represent APA professionally with sponsors, applicants, members, committees, and external organizations • Contribute to team meetings, strategic planning, governance activities, and cross-functional projects • Provide administrative and governance support to the Continuing Education Committee, CRSSPP, and related initiatives • Work independently, exercise sound judgment, identify improvement opportunities, and communicate project status and emerging issues

🎯 Requirements

• Bachelor’s degree in psychology, education, social science, public administration, or a related field • Minimum of 5 years of relevant professional experience • Relevant experience in data analysis and research design • Demonstrated experience in quality assurance, program evaluation, program implementation, or continuous improvement initiatives • Experience designing, conducting, and translating research or evaluation activities into actionable recommendations, resources, or products • Excellent verbal and written communication skills • Advanced research experience including data gathering, analysis, and output • Excellent customer service, consultation, and stakeholder engagement skills • Ability to work independently, take initiative, manage multiple priorities, and contribute effectively within a collaborative team environment • Ability to analyze and interpret quantitative and qualitative data to inform decision-making and strategic planning • Advanced proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook) and Adobe Professional • Proficiency in online application and technical systems such as Salesforce • Proficiency in virtual meeting platforms such as Microsoft Teams and Zoom • Advanced proficiency in data analysis software such as SPSS, NVivo, and Microsoft Excel • Proficiency in survey platforms such as Alchemer • Final candidates must successfully complete a background check • Master’s degree preferred

🏖️ Benefits

• Remote Work/Flexible Scheduling • 401(k) option with employer match of up to 4% • Medical, dental, and vision insurance options • Outpatient mental health benefit • Paid personal/vacation time • 12 paid holidays • Family/Medical Leave • Tuition assistance • Employee Assistance Program (EAP) • Short- and long-term disability insurance