Head of Outbound Strategy

Job not on LinkedIn

🔥 3 minutes ago

🇺🇸 United States – Remote

💵 $88.2k - $163.8k / year

⏰ Full Time

🔴 Lead

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

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American Express Global Business Travel

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2014

💼 Consulting

📦 Logistics

🏨 Hospitality

Consulting • Logistics • Hospitality

American Express Global Business Travel is a company providing comprehensive corporate travel management services. It offers technology-driven solutions to help businesses manage and optimize their travel programs efficiently, providing a range of services including booking, travel policy compliance, expense management, and reporting. The company supports clients worldwide, catering to a diverse range of languages and cultural needs, and is aimed at enhancing business travel experiences through innovation in the travel industry.

📋 Description

• Work backwards from sales targets to determine the number of accounts and contacts each representative needs by segment and region • Rank and tier contacts so representatives prioritize the highest-probability opportunities • Recommend list access processes, including open pools versus request processes • Direct the list operations team on what to build, quality standards, and priority • Design and run trials of new titles, industries, and account types and define measurement approaches • Review daily call outcome data, including wrong contacts, wrong accounts, booked meetings, and nurtured contacts • Trace lists through the sales funnel to identify contacts and accounts that convert to qualified meetings • Identify effective representatives and targeting approaches and share findings • Own targeting-quality and downstream-result metrics and definitions • Recommend configuration of scoring, dialing, and data tools • Set contact-work standards for attempt frequency and duration • Track adherence to contact-work standards and resulting reach • Provide front-line leaders with coaching data • Partner with Growth Performance on reports and dashboards • Partner with Growth Development to align training and coaching with data • Share findings and recommendations with Sales Development leaders across regions and segments

🎯 Requirements

• Strong analytical skills, with the ability to work with large data sets, spot patterns and explain them in plain language • Comfort turning a target into funnel math and testing assumptions against real results • Familiarity with outbound sales and top of funnel best practices, including how contacts are prioritized, sequenced and measured • Experience in sales operations, revenue operations, sales development or a data support role • Working knowledge of Salesforce reporting • A collaborative approach, with credibility among front-line leaders, operations teams and vendors • Experience directing the work of others, such as contractors, analysts or an operations team • Clear written and verbal communication • Experience with sales engagement, dialing, scoring or data enrichment tools • Experience working across regions and segments

🏖️ Benefits

• Health and welfare insurance plans • Retirement programs • Parental leave • Adoption assistance • Wellbeing resources • Travel perks and weekly deals on flights, hotels, cruises, and car rentals • Access to over 20,000 courses on the learning platform • Leadership courses • New job openings available to internal candidates first • Global Inclusion Groups

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