Senior Patient Recruitment & Retention Manager

Job not on LinkedIn

🔥 10 minutes ago

🇺🇸 United States – Remote

💵 $138.7k - $187.6k / year

⏰ Full Time

🟠 Senior

🎯 Recruiter

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Amgen

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1980

🧬 Biotechnology

💊 Pharmaceuticals

🔬 Science

💰 $28.5G Post-IPO Debt on 2022-12

Biotechnology • Pharmaceuticals • Science

Amgen is a global leader in biotechnology, focusing on the development and commercialization of innovative medicines made from living cells. The company aims to treat serious illnesses, often targeting diseases with limited therapeutic options. Amgen emphasizes scientific innovation and is committed to ethical research, patient safety, and environmental sustainability. It actively engages in clinical trials and is known for its contributions to the fields of cancer treatment and obesity management among others.

📋 Description

• Own the development and execution of the patient recruitment & retention (PRR) and decentralized clinical trial (DCT) strategies in partnership with clinical program team, global study management and cross-functional data teams to deliver a fully-optimized action plan. • Lead the identification, selection, and onboarding of the most suitable partners or solutions that effectively address the team’s PRR and DCT needs. • Serve as an internal subject matter expert, advising study teams on best practices and ensuring consistent standards and key lessons learned are applied across the portfolio for continuous improvement and maximum impact of the solutions. • Develop and implement PRR and DCT strategies: Establish feasibility criteria and identify opportunities for leveraging PRR approaches and DCTs across the portfolio. • Collaborate with cross-functional stakeholders: Partner with clinical program team, global study management, and other relevant teams to ensure seamless integration of PRR and DCT elements into clinical trials. • Advocate for adoption: Champion the benefits of the innovative PRR approaches and DCTs to internal stakeholders, addressing potential concerns and promoting best practices. • Identify and evaluate suitable technologies and vendors: Conduct market research, assess vendor capabilities, and select appropriate technology solutions to support various aspects of PRR and DCT implementation. • Develop and manage feasibility assessments: Lead the evaluation of trial protocols and sites for suitability for PRR & DCT implementation, considering factors like patient population, regulatory landscape, and technological infrastructure. • Contribute to authoring of PRR and DCT elements into protocols: Work with clinical operations and regulatory teams to adapt protocols for PRR & decentralized elements, ensuring compliance with applicable regulations and ethical considerations. • Manage and monitor PRR & DCT execution: Utilize data analytics tools to track progress, identify trends, and measure the effectiveness of PRR and DCT strategies. • Identify and manage potential risks associated with PRR & DCTs: Proactively identify potential challenges and risks associated with implementation and develop mitigation strategies to ensure patient safety and data integrity. • Stay informed of the latest trends and regulations: Continuously monitor the evolving landscape of PRR & DCT solutions, regulatory guidelines, and industry best practices. • Develop and maintain expertise in PRR & DCT methodologies: Possess a deep understanding of various PRR & DCT approaches. • Contribute to the development and implementation of training programs: Educate and upskill internal teams on PRR & DCT concepts and best practices. • Analyze and report on PRR & DCT performance metrics: Track key performance indicators (KPIs) related to PRR & DCT implementation and provide insights for continuous improvement.

🎯 Requirements

• Doctorate degree and 2 years of relevant experience OR Master’s degree and 4 years of relevant experience OR Bachelor’s degree and 6 years of relevant experience OR Associate’s degree and 10 years of relevant experience OR High school diploma / GED and 12 years of relevant experience • Bachelor's degree in Life Sciences, Public Health, Clinical Research, Healthcare, or a related field preferred. • 5+ years of experience in clinical development, clinical operations, patient recruitment and retention, or related functions within the pharmaceutical, biotechnology, CRO, or healthcare industry. • Experience developing and implementing patient recruitment and retention strategies to support clinical trial enrollment. • Understanding of clinical trial operations, including study feasibility, enrollment planning, patient burden reduction, and recruitment risk mitigation. • Experience working with patient-facing solutions and decentralized or hybrid clinical trial approaches. • Demonstrated ability to identify, evaluate, and manage external vendors and strategic partners supporting patient recruitment and engagement. • Experience using operational data and performance metrics to monitor recruitment progress and inform decision-making. • Knowledge of ICH-GCP, applicable clinical research regulations, and patient privacy requirements. • Strong project management, communication, presentation, and relationship management skills. • Experience supporting global clinical trials and working across geographically dispersed teams preferred. • Familiarity with patient advocacy organizations, digital recruitment approaches, and clinical trial technologies preferred.

🏖️ Benefits

• A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions • group medical, dental and vision coverage • life and disability insurance • flexible spending accounts • A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan • Stock-based long-term incentives • Award-winning time-off plans • Flexible work models where possible