Associate System Application Administrator

Job not on LinkedIn

🔥 3 minutes ago

🇺🇸 United States – Remote

💵 $81k - $84k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🖥️ Administration

Where this job comes from

Posted on Amplify's careers page, not through a job board

First seen by Remote Rocketship 3 minutes ago

Logo of Amplify

Amplify

1001 - 5000 employees

Founded 2000

📚 Education

☁️ SaaS

💰 Series C - Amplify Education on 2023-05

Education • SaaS

Amplify is a K–12 educational technology and curriculum company that builds next-generation, research-aligned curricula, assessments, and instructional tools for literacy, math, and science. Their offerings include core curricula (Amplify CKLA, Amplify ELA, Amplify Science), assessment and intervention products (mCLASS, Boost Reading, Boost Math), and digital/math resources (Amplify Desmos Math), plus tutoring and teacher professional learning resources. Amplify emphasizes the Science of Reading, provides an integrated digital platform for districts and teachers, and serves thousands of school districts and millions of students and teachers worldwide.

📋 Description

• Support day-to-day operations, administration, training, documentation, and adoption of internal applications • Work closely with System Application Administrators and IT professionals on system application initiatives • Manage user management, security, configuration, and permissions for assigned business applications • Troubleshoot support tickets quickly and efficiently to ensure a good user experience • Maintain positive working relationships with software providers and third-party vendors • Serve as a technical lead for AI initiatives, including rollout planning, hands-on training, documentation, usage guidelines, best practices, and sustained adoption • Emphasize data integrity and reliable outputs in AI-related initiatives • Assist with change management for application updates, releases, improvements, bug fixes, and patches • Maintain and help develop policy, process, and technical procedure documentation • Provide training and mentoring to end users on application usage, enablement, and best practices • Contribute effectively within a dynamically evolving environment

🎯 Requirements

• Associate’s Degree in a relevant Information Technology (IT) field or 2 years of related job experience managing internal applications such as enterprise applications, productivity platforms, or related systems • Basic experience in written and oral communication with various levels of stakeholders • Basic understanding of system administration and SaaS application support • Effective at working with a mix of in-person, remote, and offshore team members • Basic experience with troubleshooting, maintaining, and supporting applications • Experience using AI platforms such as Claude, Gemini, ChatGPT, or Anthology • Background check required if selected • May be required to provide additional documentation, proof of vaccination, or submit to enhanced background screening • Must be legally authorized to work in the United States • Amplify is an E-Verify participant

🏖️ Benefits

• Bonus • 401(k) plan • Competitive health insurance • Mental health options • Basic life insurance • Paid time off • Parental leave • Access to best-in-class development programs

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