Associate System Application Administrator

🕒 Yesterday

🇺🇸 United States – Remote

💵 $81k - $84k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🖥️ Administration

Where this job comes from

Posted on Amplify's careers page, not through a job board

First seen by Remote Rocketship Yesterday

Still open on Amplify's site. Checked 3 hours ago.

Logo of Amplify

Amplify

1001 - 5000 employees

Founded 2000

📚 Education

💰 Series C on 2023-05

Education

Amplify is a pioneering company in K–12 education, dedicated to providing next-generation curriculum and assessment solutions. Since 2000, Amplify has been developing programs that empower educators with powerful tools, facilitating the development of comprehensive literacy and math systems for students in thousands of school districts globally. Their suite includes the Amplify CKLA literacy program, Desmos Math, and Amplify Science, all designed to align educational practices with the Science of Reading and evidence-based strategies. Amplify also offers professional development through podcasts and webinars, supporting teachers with insight and innovation.

📋 Description

• Support day-to-day operations, administration, training, documentation, and adoption of internal applications • Work closely with System Application Administrators and IT professionals on system application initiatives • Manage user management, security, configuration, and permissions for assigned business applications • Troubleshoot support tickets quickly and efficiently to ensure a good user experience • Maintain positive working relationships with software providers and third-party vendors • Serve as a technical lead for AI initiatives, including rollout planning, hands-on training, documentation, usage guidelines, best practices, and sustained adoption • Emphasize data integrity and reliable outputs in AI-related initiatives • Assist with change management for application updates, releases, improvements, bug fixes, and patches • Maintain and help develop policy, process, and technical procedure documentation • Provide training and mentoring to end users on application usage, enablement, and best practices • Contribute effectively within a dynamically evolving environment

🎯 Requirements

• Associate’s Degree in a relevant Information Technology (IT) field or 2 years of related job experience managing internal applications such as enterprise applications, productivity platforms, or related systems • Basic experience in written and oral communication with various levels of stakeholders • Basic understanding of system administration and SaaS application support • Effective at working with a mix of in-person, remote, and offshore team members • Basic experience with troubleshooting, maintaining, and supporting applications • Experience using AI platforms such as Claude, Gemini, ChatGPT, or Anthology • Background check required if selected • May be required to provide additional documentation, proof of vaccination, or submit to enhanced background screening • Must be legally authorized to work in the United States • Amplify is an E-Verify participant

🏖️ Benefits

• Bonus • 401(k) plan • Competitive health insurance • Mental health options • Basic life insurance • Paid time off • Parental leave • Access to best-in-class development programs

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