Pharmacy Account Manager

🔥 0 minutes ago

🌵 Arizona – Remote

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⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

👻 Ghost score 10%

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Logo of amps

amps

201 - 500 employees

Founded 2005

🏥 Healthcare

💼 Consulting

🛡️ Insurance

Healthcare • Consulting • Insurance

AMPS is a leader in healthcare cost reduction for self-funded organizations, dedicated to transforming how businesses manage their healthcare spend. With nearly two decades of expertise, AMPS delivers innovative, member-centric solutions such as PriceDynamix, ClaimInsight, and Drexi that drive savings while maintaining high-quality care. Their personalized approach empowers organizations to take control of their healthcare costs without compromising member well-being, making them a trusted partner in achieving sustainable healthcare savings.

📋 Description

• Serve as the primary liaison for an assigned pharmacy-only book of business, brokers, benefit consultants, and TPAs • Develop strong external and internal relationships to achieve customer satisfaction, revenue, membership, and earnings objectives • Serve as pharmacy SME in support of AMPS client service staff • Maintain confidentiality and HIPAA guidelines for members and clients • Act as AMPS/Drexi account manager for the assigned pharmacy-only book of business • Develop mutually rewarding working relationships with client contacts to ensure client retention • Follow through on outstanding issues through resolution • Offer creative product and service solutions for evolving client needs • Monitor client dashboards to ensure client needs are met • Collaborate cross-functionally to identify, implement, and monitor service efficiencies, including performance guarantees • Collaborate with team members on client and new-service implementation • Conduct Open Enrollment meetings and attend Health Fairs and client meetings • Maintain external and internal information within internal systems • Coordinate with Marketing, Product, and Sales on applicable initiatives • Complete other training and project initiatives assigned by Client Services leadership

🎯 Requirements

• Bachelor’s Degree in Business or a relevant field • Minimum of 5 - 7+ years pharmacy service or sales experience • Strong understanding of the PBM industry required • Healthcare and TPA experience preferred • Excellent verbal and written communication skills • Excellent customer service skills • Strong analytical and problem-solving skills • Confident decision-making abilities • Detail oriented, flexible, and strong organizational skills • Ability to work independently and within a team environment • Ability to travel on an as needed basis • Ability to maintain confidentiality and follow HIPAA guidelines • Ability to travel for on-site client visits approximately 50% of the time

🏖️ Benefits

• Fully remote work arrangement • Full-time employment

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