Insight Practice Management Implementation Specialist

🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

🛠️ Implementation Specialist

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AMSURG

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🏥 Healthcare

🤝 B2B

🏢 Enterprise

Healthcare • B2B • Enterprise

AMSURG is the nationally recognized leader in the strategic and operational management of ambulatory surgery centers (ASCs), providing high-quality, high-value same-day surgical services and a superior patient experience. The company partners with physician groups and health systems to form joint ventures and manages ASC operations, including anesthesia services and specialty centers for gastrointestinal, ophthalmology and orthopedic procedures. AMSURG emphasizes quality, consensus management with physician partners, and scalable operational expertise across the U. S.

📋 Description

• Lead end-to-end implementation of the NextGen Practice Management system and ancillary systems for assigned sites • Gather requirements, assess workflows, plan projects, implement systems, train users, provide go-live support and transfer projects to end-user support • Implement onboarding and offboarding for ambulatory surgery centers and anesthesia entities • Document project findings and provide clear, concise written recommendations • Perform system builds and create user documentation • Balance multiple projects and responsibilities while maintaining AMSURG platform standards • Collaborate with Revenue Cycle teams and Business Operations Managers to configure NextGen for project needs • Deploy repeatable implementation processes and support revenue cycle management, including ERA processes • Coordinate phased training for post- or complementary EPM go-live features and ancillary products • Conduct Practice Management training for internal AMSURG users • Review, update, maintain and use NextGen training materials • Assist Service Desk and User Satisfaction personnel with Tier 2 NextGen support issues • Assess configurations and develop customized modifications for centers, CBOs and anesthesia entities • Participate as a subject matter expert in implementation integrations, perform system testing and troubleshoot interface issues • Assist EDI Specialists with payer and claim-related issues • Assess complex ASC workflows and optimize NextGen and related vendor product configurations • Facilitate meetings, demonstrations and training with center staff • Conduct performance reviews for existing centers and practices to identify efficiency improvements • Collaborate with vendors for issue resolution • Evaluate and revise configurations for upgrades and regulatory requirements • Create and update training materials, guides and curricula • Monitor the Background Business Processor • Travel for site assessments and onsite go-live support • Communicate issues and solution options to AMSURG and Operations teams • Adhere to company policies and Information Security Policies

🎯 Requirements

• Bachelor’s degree from an accredited college or university or the equivalent of four (4) years of professional experience in an appropriate healthcare environment • At least two (2) years of direct use experience with NextGen Practice Management version 5.8 and higher • Thorough understanding of revenue cycle workflows in ambulatory surgery center and/or medical practice • Two (2) years of Practice Management Training experience within medical practices or surgery centers preferred, or equivalent experience as a Project Lead or Core Team member on EPM installs with configuration and table maintenance responsibilities • Electronic Data Interchange (EDI) experience is a plus • Billing Office management experience or firm understanding of Billing, Current Procedural Terminology (CPT) and ICD10 coding preferred • Knowledge of regulatory requirements for 5010 and ICD10 highly desirable • Ability to travel approximately 30-50% • Ability to conduct training in small and large groups in onsite and remote settings • Ability to troubleshoot NextGen configuration, specification and interface issues • Ability to work with vendors and payers • Ability to adhere to company policies and Information Security Policies • Regular and reliable attendance required

🏖️ Benefits

• Paid Time Off • 9 observed holidays • Paid family leave • Medical insurance • Dental insurance • Vision insurance • Life insurance • Disability insurance • Healthcare FSA • Dependent Care FSA • Limited Healthcare FSA • Transportation and Parking FSAs • Health Savings Account (HSA) • Matching 401(K) Plan • Training and professional growth opportunities • Recognition and employment opportunities for professional growth • Remote-first work arrangement • Professional development through training opportunities

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