Lead Management Inside Sales Agent

Job not on LinkedIn

🔥 0 minutes ago

❄️ Minnesota, Wisconsin – Remote

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💵 $15 - $30 / hour

⏰ Full Time

🟠 Senior

⬇️ Inside Sales

👻 Ghost score 0%

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Logo of Andersen-Andersen

Andersen-Andersen

1 - 10 employees

Founded 2009

🏭 Manufacturing

💼 Consulting

👗 Fashion

Manufacturing • Consulting • Fashion

Andersen-Andersen is a Danish apparel brand and online shop specializing in maritime-inspired knitwear and wardrobe staples such as sailors' sweaters, jackets and cardigans. The site highlights collections (including a Popeye collaboration), production information, care & repair services, and retailer partnerships, indicating a focus on direct-to-consumer e-commerce alongside retail distribution. The company presents itself as a premium fashion label with an online storefront and wholesale/retail channels.

📋 Description

• Take inbound phone calls from homeowners inquiring about Andersen products and services • Make outbound phone calls to homeowners in response to web leads • Determine the best solution for homeowners' projects • Schedule appointments via a prescribed appointment-setting process • Provide an excellent customer service experience and maintain the company’s positive reputation • Follow communication scripts when handling different topics • Locate the appropriate Andersen dealer and provide the homeowner’s contact information • Schedule Renewal by Andersen appointments for replacement and remodeling lead inquiries • Listen for common objections and use sales training to overcome them • Meet personal and team qualitative and quantitative performance targets • Enter data into the CRM system and use the Mitel phone system • Perform other duties as assigned by the supervisor

🎯 Requirements

• Previous experience in a call center/customer service/sales role • Strong phone and verbal communication skills along with active listening • Integrity, teamwork, and problem-solving skills • Ability to multi-task and manage time effectively • Customer focused and adaptability to different personality types • Strong computer/data entry skills; detail-oriented • Ability to work successfully in a remote work environment while adhering to job and customer expectations • High-speed internet • Willingness to work varied shifts that change monthly

🏖️ Benefits

• 401 (k) Plan, Employer Fixed Contributions & Company Matching Profit Sharing • Medical, Dental and Vision Coverage • Flexible Spending Accounts (FSAs), Health Savings Account (HSA) and Health Reimbursement Account (HRA) • Life Insurance • Paid Time Off & Paid Holidays • Paid Maternity Leave & Paid Parental Leave • Career Growth Planning & Nationwide Career Opportunities • Profit-sharing target of $3,600 per eligible employee in 2026, prorated as appropriate, paid in quarterly installments

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