Director, Large Pro Operations

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Angi

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1995

🏪 Marketplace

👥 B2C

💰 $30M Debt Financing - Angi on 2011-10

Marketplace • B2C

Angi is a consumer-facing online marketplace that helps homeowners find, compare, and hire local professionals for home improvement, maintenance, and repair projects. The platform lists many trades and services — including plumbing, electrical, roofing, landscaping, cleaning, remodeling, and more — provides ratings and pricing guides, offers an app, and allows service professionals to register and manage their businesses. It also publishes cost guides and project research to help homeowners plan jobs.

📋 Description

• Lead, coach, and develop a team of Senior Managers • Set the strategic agenda and prioritization for the Large Pro Strategy function • Build and refine frameworks, processes, and standards of rigor for team output • Represent the team's work to senior leadership and cross-functional executive stakeholders • Hire and onboard new team members as the function scales • Own complex, high-visibility strategic initiatives from concept through execution and success measurement • Analyze data, identify improvement opportunities, build business cases, and drive change through cross-functional projects • Work with stakeholders at high-value customers to solve problems that unlock growth and scale learnings across the Large Pro network • Program-manage strategic changes spanning multiple teams and months • Leverage GenAI tools such as Gemini and Claude to synthesize partner performance data and cross-functional insights • Identify strategic opportunities within Large Pro accounts, including pricing, product adoption, upsell, and retention risk • Partner with Account Managers or salespeople to shape strategies and talk tracks • Present strategy, data, or recommendations directly to pros to influence sales and upsell outcomes • Help sales and Account Management teams identify and structure opportunities

🎯 Requirements

• Bachelor's degree or higher • 8+ years of professional experience in consulting, finance, strategy, business development, or operations • Prior experience managing or leading people • Experience gathering data from various sources and driving strategic insight and decision-making at a senior level • Management consulting experience at a top firm strongly preferred • Experience building or scaling a team or function is a strong plus • Startup experience is a plus • Strong interest in Angi, home services, marketplaces, and product-driven organizations • Ability to set direction while owning individual work • Strong communication skills, especially translating complexity into a clear narrative for senior audiences • Data-driven approach and bias for action • Comfort with ambiguity and building structure where none exists • Ability to collaborate and influence across the organization, including with senior peers • Comfort working with internal and external stakeholders • Proactive use of GenAI tools such as Gemini and Claude • Authorization to work in the United States is requested in the application

🏖️ Benefits

• Competitive year end performance bonus • Equity package • Full medical, dental, and vision package • Flexible vacation policy • Pet discount plans • Retirement plan with company match (401K) • Opportunity to work with sharp, motivated teammates on unique challenges