Regional Field Service Manager

🕒 June 6

🎸 Tennessee – Remote

🎸 Tennessee – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

👻 Ghost score 31%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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A. O. Smith Corporation

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1874

🏗️ Construction

🏥 Healthcare

📦 Logistics

Construction • Healthcare • Logistics

A. O. Smith Corporation is a global leader headquartered in Milwaukee, WI, specializing in innovative technology and energy-efficient solutions for residential and commercial water heating equipment and boilers. The company also manufactures water treatment and air purification products, employing approximately 12,000 people across operations in the United States, Canada, Mexico, China, India, the United Kingdom, the Netherlands, and Turkey.

📋 Description

• Align with regional sales managers to provide localized service support • Direct investigation of customer complaints regarding quality, tolerances, and specifications • Maintain customer relationships during investigations • Recruit, train and sustain contracted service providers • Communicate with manufacturing, quality assurance, sales, and engineering to resolve customer complaint issues

🎯 Requirements

• Bachelor's Degree in related field • 5+ years related work experience • 5+ years HVAC/Plumbing/Mechanical related experience • Trade Certification, such as Certified Quality Engineer, EPA608, NATE preferred • Proficiency with computers and programs, specifically Microsoft Office software, SalesForce, SAP • Demonstrated comprehension of electrical systems, low voltage, high voltage, single and three phase systems • Demonstrated comprehension of gas supply systems (Natural / Propane) and regulation

🏖️ Benefits

• Medical and dental insurance • Company-sponsored life insurance • Retirement security savings plan • Short- and long-term disability programs • Tuition assistance