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Regional Field Service Manager

🕒 June 6

🎸 Tennessee – Remote

infoinfo

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

Where this job comes from

Posted on A. O. Smith Corporation's careers page, not through a job board

First seen by Remote Rocketship June 6

Still open on A. O. Smith Corporation's site. Checked 7 hours ago.

Logo of A. O. Smith Corporation

A. O. Smith Corporation

10,000+ employees

Founded 1874

🏗️ Construction

🏥 Healthcare

📦 Logistics

Construction • Healthcare • Logistics

A. O. Smith Corporation is a global leader headquartered in Milwaukee, WI, specializing in innovative technology and energy-efficient solutions for residential and commercial water heating equipment and boilers. The company also manufactures water treatment and air purification products, employing approximately 12,000 people across operations in the United States, Canada, Mexico, China, India, the United Kingdom, the Netherlands, and Turkey.

📋 Description

• Align with regional sales managers to provide localized service support • Direct investigation of customer complaints regarding quality, tolerances, and specifications • Maintain customer relationships during investigations • Recruit, train and sustain contracted service providers • Communicate with manufacturing, quality assurance, sales, and engineering to resolve customer complaint issues

🎯 Requirements

• Bachelor's Degree in related field • 5+ years related work experience • 5+ years HVAC/Plumbing/Mechanical related experience • Trade Certification, such as Certified Quality Engineer, EPA608, NATE preferred • Proficiency with computers and programs, specifically Microsoft Office software, SalesForce, SAP • Demonstrated comprehension of electrical systems, low voltage, high voltage, single and three phase systems • Demonstrated comprehension of gas supply systems (Natural / Propane) and regulation

🏖️ Benefits

• Medical and dental insurance • Company-sponsored life insurance • Retirement security savings plan • Short- and long-term disability programs • Tuition assistance

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