Enterprise Applications Administrator

Job not on LinkedIn

🔥 0 minutes ago

🌽 Illinois, Ohio, +4 more states – Remote

🌽 Illinois – Remote 🏈 Ohio – Remote ❄️ Minnesota – Remote 🤠 Texas – Remote ☕ Washington – Remote 🧀 Wisconsin – Remote

💵 $87k - $97k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🖥️ Administration

👻 Ghost score 3%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Apogee Enterprises, Inc.

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Apogee Enterprises, Inc. is a vertically integrated leader in architectural products and services. The company specializes in aluminum window, curtainwall, storefront, and entrance systems. Additionally, it offers architectural glass solutions and services that manage complex building facade projects. Apogee also develops high-performance coated materials for a variety of applications, including wall decor, museums, and industrial flooring. The company is committed to operational excellence and innovation, aiming to create peak value and support customer requirements across the U. S. and Canada. With a strong emphasis on sustainability and transparency, Apogee has built a reputation for dependability, quality, and technical expertise in the construction industry.

📋 Description

• Administer and support Microsoft enterprise applications, primarily SharePoint Online and Azure DevOps • Manage SharePoint sites, permissions, sharing settings, and lifecycle activities • Administer Azure DevOps organizations, projects, access, notifications, and configurations • Coordinate application access through Microsoft Entra ID and enterprise identity processes • Troubleshoot configuration, access, functionality, and integration issues • Evaluate product updates, coordinate implementation, and maintain administrative documentation • Coordinate SaaS application onboarding, including ownership, licensing, access, configuration, vendor contacts, and support readiness • Establish support processes, escalation paths, and ongoing application documentation • Maintain application inventories, owners, vendors, renewal dates, and support arrangements • Manage application changes, renewals, transitions, retirement, access removal, and data retention • Evaluate application usage, business value, cost, functional overlap, and supportability • Identify opportunities to consolidate applications, eliminate redundancies, and retire unnecessary tools • Serve as an escalation resource and own support tickets through resolution • Communicate issue status, next steps, and resolutions to users • Identify recurring issues and implement corrective actions • Develop knowledge articles and self-service resources • Manage application licenses and subscriptions, utilization, renewals, costs, and vendor support cases • Develop and maintain application support KPIs and monitor service-level performance, backlogs, incidents, and user satisfaction • Report performance, risks, and improvement opportunities to IT leadership • Automate onboarding, access requests, reporting, notifications, and license reviews using Power Automate, PowerShell, APIs, and native application capabilities • Support access reviews, audit requests, SOX and ITGC requirements, and least-privilege access principles • Collaborate with business stakeholders, IT teams, Procurement, Security, Infrastructure, Enterprise Architecture, and vendors • Maintain documentation and cross-training for continuity of support

🎯 Requirements

• 5+ years of experience administering and supporting enterprise applications, including SaaS platforms • Strong hands-on administration experience with SharePoint Online, Azure DevOps, or both • Working knowledge of Microsoft 365, Microsoft Entra ID, and the broader Microsoft ecosystem • Experience managing application configuration, permissions, licensing, vendor support, and lifecycle activities • Proven troubleshooting skills with the ability to own support issues through resolution • Experience maintaining application inventories and establishing business ownership • Understanding of enterprise incident, problem, change, and access management practices • Experience developing operational reports, support metrics, or dashboards • Ability to implement automation and process improvements • Strong communication, organizational, and independent problem-solving skills • Preferred: Administration experience with both SharePoint Online and Azure DevOps • Preferred: Experience with Power Automate, PowerShell, Microsoft Graph, REST APIs, or similar tools • Preferred: Experience with SaaS onboarding, single sign-on, and automated user provisioning • Preferred: Knowledge of application rationalization, software asset management, and license optimization • Preferred: Experience partnering with Procurement on renewals and vendor management • Preferred: Familiarity with Power BI or similar reporting tools • Preferred: Experience in a SOX-controlled environment • Preferred: Relevant Microsoft certifications or ITIL training • Approximately 5% travel based on business needs

🏖️ Benefits

• Competitive Benefits Package for employees and their dependents (Medical, Dental, Vision, Life, Disability) • Incentive Plans • 401(k) with employer contribution and match • Employee Stock Purchase Plan with employer match • Paid Time Off (Vacation and Sick Time) • Paid Holidays • Tuition Reimbursement Program • Employee Assistance Program (EAP) • Wellness Program • Training and Career Progression • Annual bonus opportunity

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