Client Success Associate

Job not on LinkedIn

🔥 12 hours ago

🤠 Texas – Remote

🤠 Texas – Remote

💵 $28 - $32 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

🏆 Customer Success

🚫👨‍🎓 No degree required

👻 Ghost score 4%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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ApTask

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2010

💼 Consulting

📦 Logistics

🎯 Recruiter

Consulting • Logistics • Recruitment

ApTask is a leading staffing and recruitment company that offers a comprehensive range of HR services. These include temporary and contract staffing, temp-to-perm options, offshore staffing, permanent placements, and recruitment process outsourcing (RPO). ApTask is committed to diversity, equity, and inclusion (DEI) in the workplace, providing specialized training and corporate social responsibility initiatives. With an emphasis on reliable staffing solutions, ApTask aims to empower organizations by enhancing their team with qualified candidates across a variety of industries. They also offer payrolling and outsourcing services to meet diverse client needs.

📋 Description

• Build and maintain strong, professional relationships with clients and internal stakeholders • Serve as a responsive point of contact for client questions, requests, and service-related matters • Coordinate with recruiting, operations, HR, payroll, and account management teams to support successful client engagements • Monitor client needs, open items, service requests, and follow-ups to ensure timely resolution • Maintain accurate client records, documentation, and activity within internal systems and CRM platforms • Prepare and maintain reports, status updates, and performance information for internal and client-facing use • Gather client feedback and identify opportunities to improve service quality, communication, and overall client satisfaction • Support onboarding, engagement, and ongoing coordination for client and workforce activities as assigned • Participate in client meetings and internal team discussions as needed • Maintain confidentiality and handle sensitive business, employee, and client information professionally • Contribute to process improvements and other initiatives that enhance the client experience

🎯 Requirements

• 1-3 years of experience in client success, customer success, account coordination, staffing, recruiting, operations, customer service, or a related field • Strong written and verbal communication skills • Excellent organization, time management, and follow-through • Ability to manage multiple priorities and deadlines in a remote environment • Strong problem-solving and relationship management skills • Comfortable working with Microsoft Office or Google Workspace and business/CRM systems • High attention to detail and a professional, service-oriented approach • Ability to work independently while collaborating effectively with distributed teams • Candidates must be authorized to work in the United States • Candidates must reside in a location where Cook Roofing Company is able to employ them • Staffing, recruiting, workforce solutions, or B2B client service experience is preferred but not required

🏖️ Benefits

• Fully remote work environment • Medical, dental, and vision benefit options for eligible employees • 401(k) retirement plan for eligible employees • Paid time off and applicable paid sick leave • Direct deposit and streamlined payroll support • Professional development and opportunities to grow within a workforce solutions organization • Collaborative, team oriented culture with exposure to clients and business operations • The opportunity to make a measurable impact on client satisfaction and service delivery • Competitive compensation based on experience and qualifications