Client Support Specialist

🔥 0 minutes ago

⛰️ Colorado – Remote

⛰️ Colorado – Remote

💵 $28 - $35 / hour

⏰ Full Time

🟢 Junior

💝 Customer Support

🚫👨‍🎓 No degree required

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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ApTask

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2010

💼 Consulting

📦 Logistics

🎯 Recruiter

Consulting • Logistics • Recruitment

ApTask is a leading staffing and recruitment company that offers a comprehensive range of HR services. These include temporary and contract staffing, temp-to-perm options, offshore staffing, permanent placements, and recruitment process outsourcing (RPO). ApTask is committed to diversity, equity, and inclusion (DEI) in the workplace, providing specialized training and corporate social responsibility initiatives. With an emphasis on reliable staffing solutions, ApTask aims to empower organizations by enhancing their team with qualified candidates across a variety of industries. They also offer payrolling and outsourcing services to meet diverse client needs.

📋 Description

• Serve as a primary point of contact for routine client questions, requests, and service needs • Respond to client inquiries through email, phone, and other approved communication channels • Coordinate with recruiting, operations, account management, and other internal teams to resolve client requests • Track open requests, follow-ups, and action items to ensure timely completion • Maintain accurate client records, documentation, and activity within company systems • Assist with scheduling, reporting, documentation, and other administrative activities supporting client relationships • Identify recurring issues and communicate trends or improvement opportunities to appropriate team members • Follow established procedures, service standards, and quality expectations • Contribute to a collaborative remote team and support other operational priorities as needed

🎯 Requirements

• 1+ year of experience in client support, customer service, account support, recruiting coordination, operations, administration, or a related field • Strong written and verbal communication skills • Excellent organization, time management, and attention to detail • Ability to manage multiple priorities while meeting deadlines • Professional, solutions-oriented approach to client interactions • Comfortable working independently in a remote environment • Proficiency with Microsoft Office or Google Workspace and ability to learn new business systems quickly • Reliable internet connection and a professional home office environment suitable for confidential business communications • Candidates must be authorized to work in the applicable hiring location • Availability during the established working hours for the position • Preferred: Experience supporting business clients in staffing, recruiting, professional services, or another B2B environment • Preferred: Experience with CRM, ATS, ticketing, or client-management systems • Preferred: Familiarity with remote collaboration tools and distributed team workflows

🏖️ Benefits

• Fully remote work environment with the flexibility and structure of a distributed team • Comprehensive benefits package for eligible employees, according to applicable company plans and policies • Paid time off and company holidays in accordance with applicable policies • Professional development and career growth opportunities • Collaborative environment with experienced professionals across recruiting, staffing, client services, and operations • Opportunity to develop valuable experience in a growing workforce solutions organization • Professional onboarding, training, and ongoing support