Digital Experience Platform Developer

🔥 0 minutes ago

🐊 Florida – Remote

🐊 Florida – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🛍️ E-commerce

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Arbitration Forums, Inc.

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 1943

🛡️ Insurance

⚖️ Legal

☁️ SaaS

Insurance • Legal • SaaS

Arbitration Forums, Inc. is a membership-focused organization founded in 1943 that operates as the nation's largest arbitration and subrogation services provider for the insurance and claims industry. AF manages arbitration programs and electronic subrogation workflows across auto physical damage, medical payment, personal injury protection (PIP), property subrogation, special arbitration, international/reciprocal matters, and related programs. The organization offers online platforms (Total Recovery Solution and E-Subro Hub) to file and respond to cases and exchange subrogation demands, provides training and reference materials to members at no cost, and reports high volume metrics (about 1. 1M annual arbitration disputes, 2. 3M subrogation demands, 5k+ members, and $27B+ in claims).

📋 Description

• Design, develop, implement, and support enterprise Digital Experience Platform (DXP) solutions and a centralized member portal • Configure, customize, and administer DXP platforms such as Liferay DXP, Sitecore, Adobe Experience Manager (AEM), or similar platforms • Design and manage portal structures, navigation frameworks, content hierarchies, reusable components, page templates, themes, widgets, and digital assets • Develop responsive, accessible, user-centric web applications and portal experiences • Implement personalization, audience segmentation, role-based experiences, and member journey capabilities • Design, develop, test, and maintain secure, scalable APIs and integrations • Integrate Power BI and other business intelligence platforms into the member portal • Define and implement architecture standards, integration patterns, content delivery strategies, API governance, and technical best practices • Implement secure authentication, authorization, and identity management using Microsoft Entra ID, OAuth 2.0, OpenID Connect (OIDC), SAML, and other enterprise security standards • Configure, deploy, and manage Azure-hosted platform resources across Development, QA, UAT, and Production environments • Configure and maintain content management capabilities, publishing workflows, approval processes, metadata standards, taxonomies, search, workflow automation, and content governance • Administer portal configuration, user communities, member workspaces, personas, access controls, and entitlements • Monitor performance, troubleshoot production issues, perform root cause analysis, and implement corrective actions • Manage source control, configuration management, release processes, deployments, technical documentation, and change governance • Collaborate with stakeholders, product managers, architects, UX designers, development teams, employees, and members to gather feedback, prioritize enhancements, and drive continuous improvement

🎯 Requirements

• Minimum of 5 years of experience designing, developing, and supporting Digital Experience Platforms (DXP), enterprise portals, member portals, or customer-facing digital solutions • Bachelor’s degree in computer science, Information Systems, Engineering, or a related field (equivalent experience may be considered) • Hands-on experience with Liferay DXP, Sitecore, Adobe Experience Manager (AEM), or similar enterprise portal solutions • Experience with content management, personalization, audience segmentation, member/customer portals, digital experience analytics, user journey orchestration, self-service capabilities, and workflow automation • Strong proficiency in HTML, CSS, JavaScript, TypeScript, React, Angular, Next.js, Vue.js, and related frameworks • Experience designing and integrating REST APIs and enterprise applications • Working knowledge of OAuth 2.0, OpenID Connect (OIDC), SAML, and enterprise identity and access management solutions • Experience integrating DXP platforms with CRM systems, analytics platforms, content management solutions, enterprise applications, APIs, and member/customer management systems • Experience with Microsoft Azure, cloud-native architecture, and modern CI/CD practices • Experience working in Agile environments and utilizing Jira, Azure DevOps, and Confluence • Relevant DXP, cloud, or web development certifications are preferred • Auto insurance claims industry experience is preferred • Reliable high-speed internet access and a dedicated workspace

🏖️ Benefits

• Fully remote position • Reliable high-speed internet access and a dedicated workspace • Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions