Senior Ecommerce Manager

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🔥 0 minutes ago

🏄 California, Connecticut, +5 more states – Remote

🏄 California – Remote 🦌 Connecticut – Remote 🏖️ New Jersey – Remote 🗽 New York – Remote 🦀 Maryland – Remote 🍂 Massachusetts – Remote ☕ Washington – Remote

💵 $85k - $90k / year

⏰ Full Time

🟠 Senior

🛍️ E-commerce

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Saffire, LLC

WebsiteLinkedInAll Job Openings

11 - 50 employees

💼 Consulting

📣 Marketing

✈️ Travel

Consulting • Marketing • Travel

Saffire, LLC is a technology company that specializes in creating beautiful, unique, and engaging websites for events, venues, and destinations. Their integrated platform, SaffireTix, offers comprehensive ticketing solutions including online, advance, and gate sales, alongside contactless RFID band technology for secure patron experiences. With their Spark content management system, users can easily manage their websites and access real-time reporting, aiming to enhance revenue through ticketing and sponsorships. Saffire is a proud partner of several industry associations, reinforcing their commitment to the events and festivals sector.

📋 Description

• Oversee the overall success of partner ecommerce websites • Meet with partners regularly, manage partner relationships, and execute ad hoc requests • Influence buying, stock management, and merchandising decisions through analytics • Improve customer journeys and optimize conversion rates in collaboration with design and development teams • Maximize revenue through management of products, categories, and campaigns • Serve as the internal voice of partners and maintain brand integrity • Lead product stakeholders in developing accurate product photography and copy • Ensure website layouts and content follow partner brand guidelines and industry best practices • Obtain necessary internal and partner approvals • Monitor website performance and develop and refine KPIs • Manage website optimization plans, audience targeting, online use cases, and execution • Support PPC, SEO, display, affiliate, and push marketing efforts • Validate testing of new changes before live implementation • Perform other duties and projects assigned by the Ecommerce Trading Director

🎯 Requirements

• Minimum 5 years of ecommerce operations experience managing multiple retail websites, preferably Shopify • Experience within sports, entertainment, or licensed goods industries preferred • Bachelor's degree or equivalent combination of education and related experience • Proficiency with Shopify and advanced analytics platforms • Deep understanding of shopping cart optimization and customer funnel analysis • Ability to lead product and merchandising decisions by quantifying bottom-line impact • Ability to influence and align internal and external partners at all levels on data-driven strategy • Strong written and oral communication skills • Detail-oriented, organized project manager capable of handling multiple concurrent workstreams • Familiarity with UX methodology and website management platforms • Proficiency with Microsoft Office, including Word, Excel, and PowerPoint • Availability for occasional extended hours, including nights, weekends, and holidays, as business needs require • Ability to work in a team environment with internal and external stakeholders across international platforms and countries • Willingness to travel up to 10%

🏖️ Benefits

• Medical insurance • Dental insurance • Vision insurance • Life insurance • Disability insurance • Paid vacation • 401k plan