
51 - 200 employees
Founded 1943
🛡️ Insurance
⚖️ Legal
☁️ SaaS
Insurance • Legal • SaaS
Arbitration Forums, Inc. is a membership-focused organization founded in 1943 that operates as the nation's largest arbitration and subrogation services provider for the insurance and claims industry. AF manages arbitration programs and electronic subrogation workflows across auto physical damage, medical payment, personal injury protection (PIP), property subrogation, special arbitration, international/reciprocal matters, and related programs. The organization offers online platforms (Total Recovery Solution and E-Subro Hub) to file and respond to cases and exchange subrogation demands, provides training and reference materials to members at no cost, and reports high volume metrics (about 1. 1M annual arbitration disputes, 2. 3M subrogation demands, 5k+ members, and $27B+ in claims).
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51 - 200 employees
Founded 1943
🛡️ Insurance
⚖️ Legal
☁️ SaaS
Insurance • Legal • SaaS
Arbitration Forums, Inc. is a membership-focused organization founded in 1943 that operates as the nation's largest arbitration and subrogation services provider for the insurance and claims industry. AF manages arbitration programs and electronic subrogation workflows across auto physical damage, medical payment, personal injury protection (PIP), property subrogation, special arbitration, international/reciprocal matters, and related programs. The organization offers online platforms (Total Recovery Solution and E-Subro Hub) to file and respond to cases and exchange subrogation demands, provides training and reference materials to members at no cost, and reports high volume metrics (about 1. 1M annual arbitration disputes, 2. 3M subrogation demands, 5k+ members, and $27B+ in claims).
• Process day-to-day and biweekly payroll administration tasks, including reviewing time and attendance information and entering approved changes • Coordinate routine payroll updates • Complete payroll audits and reconciliations, research discrepancies, and coordinate corrections • Maintain accurate payroll records and supporting documentation • Respond to routine payroll questions and escalate complex or sensitive matters • Process benefit enrollments, qualifying life event changes, terminations, and other routine benefit transactions • Support open enrollment through employee communications, system updates, data review, and vendor coordination • Audit benefit deductions and invoices and assist with corrections and reconciliation • Respond to employee benefit questions and coordinate with carriers or vendors • Maintain benefit records, notices, and supporting documentation • Provide administrative support for FMLA and other leave processes, including intake, recordkeeping, tracking, and coordination • Monitor documentation, deadlines, reported hours, and available leave balances • Update systems and records for approved leave and return-to-work information • Maintain accurate employee data and documentation in HRIS and People Operations systems • Prepare standard and ad hoc reports and complete routine data audits • Manage People Operations inboxes, files, forms, trackers, and recurring administrative tasks • Document processes and follow established workflows, controls, and service standards • Support departmental projects and employee programs through scheduling, data preparation, communications, and tracking • Perform other assigned duties and administrative tasks
• Associate degree in Human Resources, Business Administration, or a related field, or an equivalent combination of education and relevant experience • Experience providing administrative or operational support in People Operations (HR), payroll, benefits, leave administration, or related functions • Strong attention to detail and ability to process time-sensitive transactions accurately • Ability to maintain confidentiality and handle sensitive employee information with discretion • Proficiency with Microsoft Office applications and ADP – Workforce Now • Ability to learn benefits and leave administration systems • Experience with FMLA administration • Ability to manage recurring tasks, shifting priorities, and deadlines in a remote work environment • Must be authorized to work in the United States for any employer • Arbitration Forums, Inc. does not provide employment visa sponsorship for this position • Bachelor's degree in Human Resources, Business Administration, or a related field, or an equivalent combination of education and relevant experience (preferred) • Strong organizational, follow-up, written communication, and customer service skills (preferred) • Experience working with benefit carriers, payroll providers, or leave administration vendors (preferred) • Working knowledge of federal, state, and local requirements related to payroll, benefits, and leave administration (preferred)
• Remote work arrangement • Reliable high-speed internet access and dedicated workspace required • Potential travel for on-site team planning sessions, meetings, company events, or other business needs up to 25% of the time, including possible overnight stays • Reasonable accommodations for individuals with disabilities
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