Senior Staff Software Engineer, Content Intelligence

Job not on LinkedIn

🔥 1 minute ago

🇺🇸 United States – Remote

💵 $144.6k - $241.1k / year

⏰ Full Time

🟠 Senior

🧑‍💻 Full-stack Engineer

👻 Ghost score 0%

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Arc XP

WebsiteLinkedInAll Job Openings

201 - 500 employees

📱 Media

🤖 Artificial Intelligence

☁️ SaaS

Media • Artificial Intelligence • SaaS

Arc XP is a content platform and operating system designed for ambitious media companies, offering an AI-powered engine for media growth. It provides advanced tools for content operations, workflow automation, and audience engagement, allowing companies to innovate and personalize their content strategies. With a focus on flexibility and integration, Arc XP empowers media organizations to streamline their processes and explore new revenue models while maintaining a competitive edge in the digital landscape.

📋 Description

• Own the end-to-end design of Arc's AI platform, including model routing, prompt management, vector storage, and agentic runtimes • Lead major architectural changes through solution design, security review, incremental rollout, and deprecation • Set coherent technical direction across the organization and dependent services • Own and evolve evaluation infrastructure and shared AI quality metrics • Lead safe adoption of new models through staged rollouts, quality checks, and recovery paths • Define and maintain AI guardrails for users, tenants, platform reliability, and product alignment • Enforce multi-tenancy and tenant isolation in new development • Partner with Security on privacy-by-default practices, threat modeling, secure design reviews, and vulnerability remediation • Own the release train from customer test environments to production across regions, including hotfixes • Participate in the on-call rotation • Define and track metrics for system health, customer activity, and business-critical workflows • Partner with operations and customer enablement on customer setup and onboarding • Shape the roadmap and advocate for product-area priorities with product and engineering leadership • Lead mob programming sessions, design reviews, and architecture discussions • Mentor and unblock engineers through hands-on collaboration and design partnership

🎯 Requirements

• 8+ years designing, building, and operating backend distributed systems at scale, including significant experience setting technical direction at the senior, staff, or principal level • Demonstrated ability to lead and architect across teams, influence technical direction without formal authority, and stay accountable for outcomes that depend on other teams' work • Strong Python experience, including production API development with FastAPI or a close equivalent • Deep AWS experience across Lambda, ECS, S3, CloudFront, DynamoDB, Bedrock, CodePipeline, and CodeBuild • Experience with infrastructure as code frameworks, including Terraform, OpenTofu, Terragrunt, CloudFormation, or similar • Hands-on experience building production AI systems, including model routing, retrieval architecture, embedding and chunking strategy, reranking, streaming responses, guardrails, and evaluation harnesses • Experience with multi-tenant SaaS architecture, including tenant isolation enforcement, per-tenant configuration, and usage metering • Demonstrated written clarity across design documents, roadmaps, and runbooks • Practical equivalent experience is weighed equally; no formal degree is required • Preferred: production-scale experience with vector embeddings, storage, and retrieval • Preferred: familiarity with Temporal, Kafka, MongoDB Atlas, Datadog or comparable tooling, multiple model providers and hosting options, OpenAPI, AI-assisted development tools, large-scale multilingual or regional production systems, media/publishing/newsroom technology, streaming media or rich content delivery workflows, and multimodal AI tools

🏖️ Benefits

• Competitive medical, dental and vision coverage • Company-paid pension and 401(k) match • Three weeks of vacation and up to three weeks of paid sick leave • Nine paid holidays and two personal days • 20 weeks paid parental leave for any new parent • Robust mental health resources • Backup care and caregiver concierge services • Gender affirming services • Pet insurance • Free Post digital subscription • Leadership and career development program