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Senior Project Manager – EMEA

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

👷‍♀️ Project Manager

Where this job comes from

Posted on Argos Multilingual's careers page, not through a job board

First seen by Remote Rocketship 0 minutes ago

Logo of Argos Multilingual

Argos Multilingual

201 - 500 employees

💼 Consulting

🏥 Healthcare

🏭 Manufacturing

Consulting • Healthcare • Manufacturing

Argos Multilingual is a global language-services provider that delivers translation, localization, and multilingual content solutions combining human expertise with AI-first technology. The company offers translation and localization, multimedia services, language quality evaluation and ownership programs, content and linguistic asset management, and AI/LLM data solutions (data collection, annotation, evaluation, RLHF, and custom machine translation) through its MosAIQ suite of enterprise tools. Argos serves B2B customers across regulated and technical sectors—life sciences, medical/healthcare, technology, finance, manufacturing, and retail—focusing on accuracy, compliance, and scalable AI-enabled workflows.

📋 Description

• Successfully deliver localization and other language services projects to assigned clients within quality, profitability, and schedule targets • Liaise with delivery teams to support successful project management execution • Create project plans and manage project task costs from quotation through completion • Identify and define project scope, tasks, and revenue • Monitor project budgets and ensure timely invoice issuance • Maintain project margins and monitor project costs • Manage time, workflow, budget, quality, and KPIs • Monitor vendor costs to achieve project profit targets • Provide quotes using quoting guidelines • Analyze project risks and implement mitigation plans and contingencies • Identify project gaps and inefficiencies and execute corrective actions • Lead internal and external meetings, including production syncs, report-outs, quarterly business reviews, and post-mortems • Create and maintain project and process documentation • Manage terminology and ensure correct creation, maintenance, and archiving • Maintain clean, current, correctly labeled, and properly stored translation memories • Ensure client satisfaction, repeat business, and healthy client relationships • Develop client relationships, identify needs and improvement opportunities, and support business growth with the commercial team • Handle client complaints and contribute to corrective action plans • Keep clients informed about project progress and issues • Initiate and attend client calls • Identify additional revenue streams with the direct manager and commercial team • Advise the commercial team on project requirements for prospective business • Follow and improve new-client onboarding processes • Use available technology to maximize client-account efficiency • Collaborate with colleagues across different time zones • Attend calls with suppliers, clients, and other departments • Monitor project-team work quality and ensure deliverables meet or exceed client expectations • Escalate project issues and concerns and work toward successful resolution • Liaise with the quality team to develop program quality strategies • Investigate client complaints and recommend corrective and preventive actions

🎯 Requirements

• Minimum Degree level education • At least 5 years’ experience in a project management role in the language services industry • Proven experience managing complex projects successfully • Excellent organizational skills, detail-oriented and a positive, proactive mindset to problem-solving • Proven ability to multi-task, prioritize, and lead others in a fast-paced work environment • Strong track record in using CAT, project management, and localization management tools and applications • Commercial, negotiation, and financial skills to analyze and control costs to maximize profitability • Strong computer skills, experience in Office 365 and other Microsoft applications • Previous experience in translation, CAT tools, and localization is advantageous • Superior English skills with demonstrated experience of active participation in client review meetings • Must be able to effectively communicate with senior management levels both internally and with clients • Proven ability to effectively prepare and present reports, business information, correspondence and procedures and respond to questions from clients, stakeholders, and teams

🏖️ Benefits

• Global client base and international work exposure • Collaboration with colleagues across countries, cultures, and time zones • Opportunity to influence how the company operates and develops • Work with AI, data, technology, language, and localization capabilities • Scale and stability of an established global business • Real influence over company growth and transformation

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