Regional Facility Manager

🔥 2 minutes ago

🌲 North Carolina – Remote

🌲 North Carolina – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

👻 Ghost score 10%

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Arora Engineers

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 1986

🏗️ Construction

💼 Consulting

📦 Logistics

Construction • Consulting • Logistics

Arora Engineers is a multidisciplinary engineering and infrastructure firm that delivers planning, design, construction management, and facilities/asset-management solutions for critical public and commercial infrastructure. The firm specializes in aviation and transportation projects (including airfield electrical and terminal design) and serves sectors such as education, transit, and large public works; it also offers systems integration, geospatial and smart-infrastructure services and a portfolio of Arora ATLAS software tools for asset management, inspections, indoor mapping, and service request workflows.

📋 Description

• Provide operational leadership for an assigned state or geographic territory • Serve as the primary customer representative and build strong customer relationships • Manage the complete service call and work order lifecycle from dispatch through proposal development, execution, invoicing, and closeout • Oversee routine, priority, and emergency service requests in a 24/7 operating environment • Maintain work order status, documentation, and performance metrics in CMMS and operational tracking systems • Develop, review, analyze, and submit repair proposals, scopes of work, and cost estimates • Evaluate subcontractor proposals and recommend appropriate repair solutions • Develop, recruit, manage, and evaluate a qualified subcontractor network • Monitor work order progress, vendor performance, schedule adherence, and customer satisfaction • Review completed work packages, documentation, and invoices for quality, accuracy, completeness, and timely processing • Conduct customer meetings, site visits, vendor evaluations, and quality inspections • Review safety plans, hazard analyses, LOTO procedures, and other safety documentation • Ensure compliance with company policies, customer requirements, safety regulations, quality standards, and applicable codes • Drive continuous operational improvement • Travel throughout the assigned territory for customer meetings, field operations, subcontractor oversight, and emergency response

🎯 Requirements

• Technical field experience, on-the-job facilities experience, trade training, apprenticeship, or demonstrated hands-on knowledge of facilities maintenance or related technical services • A related degree in Facilities Management, Engineering, Construction Management, Business, or a similar discipline may substitute for a portion of field experience when combined with relevant technical or operational knowledge • 5+ years of progressively responsible experience in facilities services, operations, maintenance, construction, or technical services • Experience managing service call operations in a fast-paced, customer-focused environment supporting routine, priority, and emergency work requests • Experience managing operations across multiple facilities or geographically dispersed service territories • Knowledge of commercial building systems and facility service commodities, including HVAC, electrical, plumbing, roofing, exterior services, custodial, fire and life safety systems, BAS, and general building repairs • Hands-on trade experience or demonstrated technical operations experience sufficient to evaluate repair methods, review scopes of work, analyze subcontractor proposals and estimates, and communicate technical issues and repair solutions • Experience developing, reviewing, and negotiating proposals, cost estimates, and scopes of work • Experience managing subcontractors and field service providers across multiple technical disciplines • Experience utilizing CMMS platforms, with Maximo preferred, and operational tracking systems • Ability to manage multiple priorities while achieving customer service, operational, financial, and performance objectives • Experience supporting government, commercial, institutional, healthcare, transportation, or other multi-site facilities environments preferred • Preferred certifications, not required: trade license; OSHA 10 or 30-Hour Certification or equivalent safety training • Reside within the assigned territory • Ability to travel throughout the assigned territory as required

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