Engagement Manager

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Ashby

WebsiteLinkedInAll Job Openings

51 - 200 employees

Ashby helps scaling companies achieve their ambitious growth targets. With Ashby, teams of all sizes can run a fast and efficient hiring process. Trusted by companies including Opendoor, Figma, Notion, Deel and Modern Treasury.

📋 Description

• Act as a trusted advisor to help prospective customers understand *how* to successfully implement Ashby • Partner with Account Executives and Solutions Engineers to scope and design implementation approaches for complex enterprise opportunities • Translate prospective customer needs and constraints into a tailored path to go-live, including an implementation strategy, success milestones, and services offerings required to support the customer • Align customer stakeholders (including executives) on desired outcomes, timelines, and responsibilities • Create, negotiate, and execute Statements of Work (SOWs) aligned with Professional Services best practices and offerings that accurately the required scope, effort, and sequencing • Participate in the Sales handoff to ensure effective transition of recommendations and expectations to the post-sales team • Ensure alignment between pre-sales commitments and post-sales execution by participating in kickoff calls for customers with complex or highly custom recommended approaches • Identify patterns across opportunities (what works, what breaks) and use these to refine our Enterprise Sales motion in partnership with Leadership. • Refine how and when services are introduced and scoped within the sales cycle • Contribute to playbooks, frameworks, and assets that improve how we sell and deliver services

🎯 Requirements

• 5+ years of experience in Enterprise SaaS across one or more of: Solutions Consulting, Professional Services, or Management Consulting • Strong ability to diagnose business processes and translate them into scalable technical solutions • Experience with complex, multi-stakeholder deals with meaningful implementation components • Comfort navigating collaboration with both pre-sales and post-sales teams • Excellent communication skills, with the ability to influence executives and align cross-functional teams • Strong judgment and ability to balance customer needs, business outcomes, and operational feasibility

🏖️ Benefits

• You’ll get the time to do things the right way; we put a lot of emphasis on high quality work and avoid quick hacks as much as possible. • You get to sell a product that our prospects & customers are truly excited about. • Competitive compensation is offered. • 10-year exercise window for stock options. You shouldn’t feel pressure to purchase stock options if you leave Ashby —do it when you feel financially comfortable. • Unlimited PTO with four weeks recommended per year. Expect “Vacation?” in our one-on-one agenda until you start taking it 😅 • Twelve weeks of fully paid family leave in the US.* We plan to expand this to employees in other countries as situations arise. • Generous equipment, software, and office furniture budget. Get what you need to be happy and productive! • $100/month education budget with more expensive items (like conferences) covered with manager approval