Technical Solutions Consultant – Americas

🔥 5 minutes ago

🇺🇸 United States – Remote

💵 $130k - $224k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💻 Solutions Engineer

👻 Ghost score 21%

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Ashby

51 - 200 employees

💼 Consulting

🤝 B2B

👥 HR Tech

Consulting • B2B • HR Tech

Ashby is a software development company that specializes in providing hiring solutions for high-growth companies. Their platform enables teams of all sizes to manage an efficient and effective hiring process, helping organizations achieve their ambitious growth targets. Notable clients include Opendoor, Figma, Notion, Deel, and Modern Treasury.

📋 Description

• Serve as a post-sales technical subject matter expert on complex product integrations, including enterprise IAM, workplace integrations, and custom APIs • Lead customer-facing technical engagements, discovery sessions, best-practice consulting, and hands-on technical workflow configuration • Collaborate with Product to surface technical pain points and stay informed about product capabilities • Enable Technical Support to focus on break/fix issues by designing and launching configurations upstream with customers • Execute solutions explored in pre-sales conversations • Translate technical insights and one-off solutions into documentation, playbooks, tooling, or enablement content • Provide technical guidance and configuration support during implementation and post-live optimization • Help expand customer offerings and open new Professional Services revenue streams • Collaborate with implementation and customer success workstreams • Document and scale custom solutions for other customers

🎯 Requirements

• Technical generalist able to work deeply with M365 and Google Workspace configurations and API-driven custom integrations • Prior experience as a Solutions Consultant, Sales Engineer, Technical Implementation Specialist, or Product Manager working with a complex SaaS product • Ability to explain complex concepts to Talent Acquisition stakeholders, technical administrators, and executive decision-makers • Comfort with live customer interaction and real-time problem solving • Resourceful and self-directed in ambiguous, emerging areas • Ability to work across multiple feature sets rather than a narrow technical domain • Experience integrating tools listed under Ashby’s Integrations knowledge base • Technical certifications relevant to identity, workplace platforms, or integrations are addressed in the application form

🏖️ Benefits

• Offers equity • Equal employment opportunities • Diverse and inclusive workforce • Fair and transparent hiring process • Optional voluntary diversity survey

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