Senior Account Executive

🔥 1 hour ago

🇺🇸 United States – Remote

💵 $88k - $147k / year

⏰ Full Time

🟠 Senior

🧑‍💼 Account Executive

Where this job comes from

Posted on Assurant's careers page, not through a job board

First seen by Remote Rocketship 1 hour ago

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Logo of Assurant

Assurant

10,000+ employees

Founded 1892

💼 Consulting

📦 Logistics

💸 Finance

💰 Post-IPO Debt on 2023-02

Consulting • Logistics • Finance

Assurant is a global company specializing in providing consumer-centric support and protection services. With a presence in over 21 countries across regions like North America, Europe, Latin America, and Asia-Pacific, Assurant helps over 300 million consumers through services like technology protection, claims resolution, and financial services. The company emphasizes innovation, remote work opportunities, and global collaboration, with teams skilled in technology, claims, customer service, and finance. Assurant offers a competitive benefits package and is committed to equal employment opportunities and work-life balance.

📋 Description

• Own and manage key client relationships as the primary point of contact for client needs and escalations • Coordinate implementation activities and ensure readiness for new client program launches • Lead project execution, requirements tracking, issue resolution, and ongoing program management • Present program results, recommendations, and business updates to client and corporate stakeholders • Develop and analyze key performance indicators and performance metrics • Lead Quarterly Business Reviews and other client-facing meetings • Partner with operations, IT, marketing, actuarial, service, and other internal teams to drive successful outcomes • Manage escalations and ensure timely communication and resolution of business-critical issues

🎯 Requirements

• Bachelor's degree • Minimum of 4 years of experience in account management, client success, program management, or a related client-facing role • Minimum of 3 years of experience interacting with mid-to-large clients • Proven client relationship management and stakeholder engagement skills • Proven project management and execution experience • Ability to analyze KPIs, performance metrics, and business results • Financial acumen and ability to discuss performance data with clients and internal stakeholders • Experience working across multiple functions in a complex business environment • Ability to thrive in implementation-focused environments and navigate ambiguity with confidence • Experience within the appliance industry would be helpful • Background with OEM, warranty, service contract, protection-plan, or client service organizations would be helpful • Experience supporting large-scale client implementations or program launches would be helpful • Experience leading executive-level presentations and strategic business reviews would be helpful • Up to 15% annual travel • Employment contingent upon completion of a required identity verification process, which may include biometric technology where permitted by applicable law • Virtual interviews must be conducted on video

🏖️ Benefits

• Broad exposure to a global organization • Collaborative, results-driven work environment • Opportunity to make an immediate impact and shape client outcomes • Required identity verification process, which may include biometric technology where permitted by law

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