Strategic Account Manager

🔥 2 minutes ago

🇺🇸 United States – Remote

💵 $70k - $100k / year

⏰ Full Time

🟠 Senior

🔴 Lead

💰 Account Manager

👻 Ghost score 0%

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Asurint

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2005

🤝 B2B

☁️ SaaS

👥 HR Tech

💰 Venture Round - Asurint on 2017-03

B2B • SaaS • HR Tech

Asurint is a background screening company that provides data-driven screening solutions for employment, tenant, and government eligibility screening. They emphasize fast, accurate results using proprietary technology and integrations, offering services like criminal background checks, drug and health screening, and verifications. Asurint highlights rapid turnaround (94% same-day criminal searches), deeper searches (15% more criminal records reported), numerous integrations and an API, high client satisfaction, and compliance-focused resources, webinars, and partnerships. The company serves high-volume clients, integrates with HR and staffing platforms, and positions itself as a partner to streamline screening workflows.

📋 Description

• Provide proactive client relationship management and elevate client partnerships • Ensure client success and satisfaction while retaining and growing revenue • Establish Asurint as a strategic partner and deliver customer and industry intelligence • Develop strategic account plans for assigned accounts • Collaborate with clients, Product, Implementation, Client Support, and other cross-functional teams • Monitor and analyze service levels to ensure on-time delivery • Conduct consultative reviews, QBRs, and consistent client meetings • Provide leadership summaries covering completed tasks, action items, and marketing/growth opportunities • Communicate Asurint’s products, services, processes, and competitive advantages to clients • Collaborate with Client Implementation to onboard and integrate new clients and monitor revenue realization • Analyze and improve client account settings, processes, procedures, pricing, and packages • Understand clients’ markets and industries • Identify risks and present solutions to internal and external stakeholders • Monitor, evaluate, and report on account health • Travel to client locations to resolve issues and collaborate on opportunities as needed • Perform other duties as required

🎯 Requirements

• Proven success retaining existing business and identifying new business opportunities is required • Experience project managing client initiatives from start to finish is required • Experience presenting to executive-level audiences both in-person and virtually is required • Experience handling objections and demonstrating negotiation skills is required • Strong organizational skills and analytical thinking is required • Proficiency in MS Office (Outlook, Excel, Word) or similar software is required • Bachelor’s degree in a related field or equivalent work experience is required • If performing work-related driving, a driver’s license and satisfactory driving record are required • 5 to 7 years of relevant experience is preferred • Experience managing $2,500,000 to $5,000,000 or more in client revenue is preferred • Experience working with information technology development is preferred • Experience with background screening is preferred • Relevant business management systems such as general ledger, HRIS, and CRM are preferred • Salesforce is preferred • Ability to lift light objects (less than 20 pounds) and carry them short distances (20 feet or less) is required • Ability to maintain a safe and secure remote work environment and standard Internet speeds

🏖️ Benefits

• Medical, dental and vision effective first day of employment • 401(k) with employer match • Paid time off • 10 company-paid holidays • Employee Assistance Program • Wellness Program • Paid Bereavement • Pet Bereavement • Pet Insurance • Volunteer time off • Telecommuting Stipend • Professional development programs • Short-term disability • Company-paid long-term disability • Company-paid life insurance • Flexible spending/health savings accounts • Employee referral bonus

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