Senior Vice President, Managed Services

🔥 18 hours ago

🌲 Oregon – Remote

🌲 Oregon – Remote

⏰ Full Time

🟠 Senior

👔 Vice President

👻 Ghost score 18%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Atmosera

WebsiteLinkedInAll Job Openings

51 - 200 employees

☁️ SaaS

🔒 Cybersecurity

Cloud Computing • SaaS • Cybersecurity

Atmosera is a leading transformation services provider that specializes in Microsoft Azure solutions. They empower organizations to adopt, secure, and optimize their Azure environments, delivering managed services, cloud security, and technical training. With a focus on modern technology and human expertise, Atmosera offers services in Azure migration, application development, DevOps, data modernization, and security. They have been recognized for their excellence with the highest level of Microsoft Certification, ensuring high-quality service and client satisfaction.

📋 Description

• Own Atmosera's managed services business and report directly to the CEO • Own monthly recurring revenue, net revenue retention, gross margin, and client relationships • Lead the commercial direction and growth strategy for managed services • Partner with the CRO to protect margin and cost to serve as the business scales • Own the managed client experience from onboarding through renewal and expansion • Ensure a clean handoff from Professional Services projects • Own key client relationships and difficult service conversations • Build Client Success as a source of expansion revenue and retention • Ensure reliable delivery meeting the CISO's operational and security standards • Use automation, AI, and the AMP roadmap to improve margin, service quality, and client experience • Lead, develop, and retain a leadership team across the U.S. and LATAM • Partner with Service Operations, Client Success, executive peers, Security, Product, and the CRO • Set AMP roadmap priorities with Product and approve new capabilities before client release • Represent the company during enterprise client audits • Establish visibility across recurring revenue, retention, margin, client health, and security standards • Improve net revenue retention, managed gross margin, client retention, expansion revenue, and audit readiness

🎯 Requirements

• P&L ownership of a managed services, hosting, or IT services business of $15M or more • Direct accountability for recurring revenue retention and gross margin • Executive-level ownership of enterprise client relationships, including renewals and difficult service conversations • Record of improving the client experience across the full lifecycle • Experience leading an organization through significant change, such as an integration, platform migration, or new delivery model • Strong record of building, developing, and retaining leadership teams • Fluency in cloud managed services; Azure strongly preferred • Executive-level communication and judgment to surface difficult issues early and build confidence without overpromising

🏖️ Benefits

• Competitive salaries commensurate with experience and skills • Generous 401(k) plan with 100% company match on contributions up to 4% of salary • Performance-based compensation with bonus potential in addition to base salary • 100% employer-paid health, vision, and dental insurance for employees • Company-paid life, AD&D, and short- and long-term disability insurance • Three weeks of paid time off (PTO) • 11 paid holidays • Paid community service leave • Employee recognition and reward program • Ability to work from home or from a local US office • Travel for client visits, leadership meetings, and other business needs

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