Senior Vice President of Operations

🔥 2 hours ago

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

👔 Vice President

👻 Ghost score 12%

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Yugo

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2021

📦 Logistics

🏨 Hospitality

🏠 Real Estate

Logistics • Hospitality • Real Estate

Yugo is a company that specializes in providing innovative housing solutions tailored for students. They focus on creating modern, comfortable, and accessible living environments that cater specifically to the needs of college and university students. By offering a range of accommodation options and amenities, Yugo aims to enhance the student living experience.

📋 Description

• Lead the strategic and operational performance of Yugo's U.S. portfolio of 70+ student housing communities • Establish portfolio priorities, operating standards, performance expectations, and accountability across Operations • Drive annual NOI, revenue, occupancy, and expense targets • Monitor portfolio performance, emerging risks, market trends, and opportunities • Ensure underperforming assets have recovery strategies, accountable leadership, and measurable outcomes • Evaluate the operating model, structure, and resources for a growing portfolio • Lead and develop senior and regional operations leaders • Build leadership capability and bench strength through coaching, succession planning, talent development, and accountability • Translate portfolio strategy through regional leadership into property-level execution • Identify and address organizational, leadership, and performance gaps • Maintain accountability for NOI, revenue, operating expenses, forecasting, delinquency, and bad debt • Partner with Finance and operational leadership on budgets, forecasts, and asset business plans • Oversee portfolio-wide leasing, occupancy, pricing, and revenue performance • Partner with Sales & Marketing and Revenue Management to align strategy and execution • Drive intervention and performance recovery for properties or markets below expectations • Establish expectations for resident experience, service delivery, and operational consistency • Use resident feedback, NPS, reputation, and performance data to improve operations • Champion scalable systems, programs, and processes supporting performance and growth • Oversee operational risk, compliance, audit performance, and significant business issues • Contribute to U.S. leadership team strategy and decision-making • Partner with Finance, Sales & Marketing, Facilities, People & Culture, Business Systems, Technology, and other functions • Lead Operations through acquisitions, dispositions, management transitions, organizational changes, and other initiatives • Represent Yugo in client meetings, industry engagements, and external forums • Travel extensively throughout the U.S., with occasional international travel based on business needs

🎯 Requirements

• 12+ years of progressive leadership experience in student housing, multifamily, hospitality, or a related real estate operating environment • Significant senior-level experience leading a large, geographically dispersed, multi-state property portfolio • Demonstrated experience leading through senior and regional operational leadership teams • Strong third-party property management experience and a track record of developing successful owner and client relationships • Deep financial acumen with significant experience in P&L management, budgeting, forecasting, NOI performance, and revenue strategy • Strong understanding of student housing leasing cycles, occupancy management, revenue strategy, and operational execution • Demonstrated success improving underperforming assets and leading complex operational turnaround strategies • Proven ability to build, develop, and hold accountable high-performing leadership teams • Experience scaling operating platforms and leading organizations through growth and significant change • Strong executive presence and the ability to communicate effectively with clients, owners, investors, executives, and field teams • Bachelor's degree or equivalent combination of education and relevant senior leadership experience • Ability to travel extensively based on portfolio, client, and business needs • Preferred: leadership experience within a student housing portfolio of comparable size and complexity • Preferred: experience across both owner-operated and third-party managed portfolios • Preferred: experience working with institutional owners, investors, universities, or higher education partners • Preferred: experience with acquisitions, dispositions, management transitions, or portfolio integrations • Preferred: experience with P3 student housing structures • Preferred: experience operating within a global organization

🏖️ Benefits

• Competitive salary • Generous benefits package, including health, dental and vision • 401k + 4% employer matching • Three weeks of PTO • Paid Wellness Time • 11 paid Holidays • Paid Parental Leave • 1 Paid Volunteer Day • 1 Paid YuDay • Company paid STD, LTD and Life insurance

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