Marketing Workflow and Process Excellence Manager

🔥 0 minutes ago

🔔 Pennsylvania – Remote

🔔 Pennsylvania – Remote

💵 $97.5k - $157k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🎡 Marketing

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Avantor

WebsiteLinkedInAll Job Openings

10,000+ employees

🧬 Biotechnology

🏥 Healthcare

🤝 B2B

💰 Private equity on 2010-08

Biotechnology • Healthcare • B2B

Avantor is a leading life science tools company and global provider of mission-critical products and services to customers in the life sciences and advanced technology industries. From discovery to delivery, Avantor works side-by-side with scientists worldwide to enable breakthroughs in medicine, healthcare, and technology by supplying laboratory consumables, chemicals, equipment, distribution and lab services used across research, development and production. Its portfolio is used at more than 300,000 customer locations in 180 countries; the company operates 200+ locations with 13,500+ associates and has a long operational history of over 120 years.

📋 Description

• Lead the strategy, governance, implementation, optimization, and adoption of marketing workflow processes and supporting technologies • Manage, coach, and develop a team of Workfront Administrators and Marketing Process professionals • Establish team goals, priorities, and performance expectations • Allocate resources and oversee operational and strategic initiatives • Own administration, governance, optimization, and adoption of Adobe Workfront and related workflow technologies • Establish platform standards, best practices, and governance processes • Oversee reporting, automation, integrations, system enhancements, and release management • Develop and maintain the Workfront roadmap • Lead design, implementation, and optimization of marketing processes and workflow solutions • Translate business requirements into scalable system configurations, automations, reporting, and workflow designs • Drive process standardization, operational efficiency, and continuous improvement across marketing functions • Leverage automation, AI, and technology solutions to improve productivity and effectiveness • Establish and monitor KPIs, adoption metrics, service levels, and operational performance measures • Partner with marketing leaders to prioritize initiatives and drive organizational change • Communicate progress, risks, and recommendations to leadership and stakeholders • Ensure solutions deliver measurable business value and support strategic objectives

🎯 Requirements

• Bachelor's Degree in Business, Marketing, Management, or a related field • 5+ years of experience in business process improvement, workflow management, project management, business transformation, and operational excellence • 2+ years of people leadership experience and driving organizational initiatives • Experience administering or governing enterprise workflow and project management platforms such as Adobe Workfront • Strong knowledge of process improvement methodologies, change management principles, and operational performance management • Proven ability to lead cross-functional initiatives and influence stakeholders at multiple organizational levels • Strong leadership, coaching, and team development capabilities • Advanced knowledge of marketing process management, workflow optimization, and operational excellence principles • Strong analytical, problem-solving, and decision-making skills • Experience designing and implementing marketing processes, automation solutions, and workflow technologies • Strong understanding of governance, change management, and organizational adoption practices • Strong communication, presentation, facilitation, and relationship management skills • Experience leveraging AI and automation technologies to improve operational effectiveness • Experience with Agile, Lean, Six Sigma, or related methodologies preferred

🏖️ Benefits

• Medical coverage • Dental coverage • Vision coverage • Wellness programs • Health savings accounts • Flexible spending accounts • 401(k) plan with company match • Employee stock purchase program • 11 paid holidays • 18 PTO days annually • Volunteer time off • 6 weeks of 100% paid parental leave • Learning experiences to support career growth and success • Diverse, equitable and inclusive culture