Senior Manager, Customer & Supplier Communications

🔥 11 minutes ago

🔔 Pennsylvania – Remote

🔔 Pennsylvania – Remote

💵 $122k - $196.1k / year

⏰ Full Time

🟠 Senior

🗣️ Communications

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Avantor

WebsiteLinkedInAll Job Openings

10,000+ employees

🧬 Biotechnology

🏥 Healthcare

🤝 B2B

💰 Private equity on 2010-08

Biotechnology • Healthcare • B2B

Avantor is a leading life science tools company and global provider of mission-critical products and services to customers in the life sciences and advanced technology industries. From discovery to delivery, Avantor works side-by-side with scientists worldwide to enable breakthroughs in medicine, healthcare, and technology by supplying laboratory consumables, chemicals, equipment, distribution and lab services used across research, development and production. Its portfolio is used at more than 300,000 customer locations in 180 countries; the company operates 200+ locations with 13,500+ associates and has a long operational history of over 120 years.

📋 Description

• Advise and support senior leaders on audience-specific communications strategy, messaging, channels, delivery approach, and execution across multiple regions • Develop and implement communications strategies, plans, governance, and cadence aligned to business objectives • Drive strategic narratives using audience insights and appropriate communications channels • Ensure consistency and continuity of messaging, standards, approvals, and program support • Optimize communications platforms, tools, and operating frameworks • Align outreach with strategic business and functional goals and evolve existing communications programs • Drive two-way dialogue and engagement to amplify key messages and brand understanding • Plan, manage, and communicate change, transformation, culture, and commercial initiatives with measurable impact • Align with Corporate External and Internal Communication strategies, policies, standards, and tactics • Provide proactive counsel to internal stakeholders on communications strategies and programs • Collaborate with functional team members, corporate and business communications partners, and regional stakeholders • Define, drive, and refine KPIs, metrics, and reporting mechanisms • Support issues/crisis communications as needed • Oversee agency partners when appropriate • Lead communications processes, governance, and approval standards with subject matter experts, project owners, compliance, and legal partners • Measure, track, and analyze program effectiveness to determine ROI and improve communications outcomes • Perform other duties as assigned

🎯 Requirements

• Bachelor's degree required • 8+ years of communications, journalism, corporate communications, or related agency experience • Successful track record defining and executing communications strategy, programs, and campaigns across regional or multi-segment audiences • Experience working in matrix organizations • Exposure to business operations, senior stakeholder management, and cross-regional collaboration • Experience and comfort working in a building mode and navigating complexity and ambiguity • Ability to work across a variety of capacities, flexing where appropriate • 360-degree strategic communications perspective, business acumen, understanding of relevant corporate functions, audience-specific insight, and focus on measurable performance • Strong ability to build productive relationships, influence senior leaders, and lead through interactions with stakeholders across functions, business segments, and regions • Good understanding of change management practices, change communications techniques, communications governance, and operating frameworks • Proven track record of strong writing, editing, presentation, and speaking skills required • Experience working with a life science, technology, or science-related company preferred • Global or multi-region communications experience preferred

🏖️ Benefits

• Learning experiences to support career growth and success • Diverse, equitable and inclusive culture