Senior Director, Services Success

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

👔 Director

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 16%

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Avaya

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

💼 Consulting

📣 Marketing

📦 Logistics

💰 Post-IPO Debt on 2022-06

Consulting • Marketing • Logistics

Avaya is a leading provider of customer experience and communication solutions, empowering enterprises to innovate without disruption. The company offers a comprehensive suite of AI-driven technologies designed to enhance customer journeys, streamline employee engagement, and drive business growth, ensuring consistent, high-quality interactions across all channels. Avaya's platforms, such as the Avaya Experience Platform and Communication & Collaboration Suite, facilitate seamless cross-channel communication and collaborative workflows for organizations across a variety of industries.

📋 Description

• Own the narrative and commercial strategy to drive new business with emerging channel partners globally • Lead discussions on integrations, co-selling, ROI, and commercial value for high-value partnerships • Develop transition strategies for customers migrating from legacy environments • Build roadmaps for modern CX partnerships while ensuring compliance and revenue growth • Partner with engineering to deliver product demonstrations and proofs of concept showcasing integrations • Maintain expert-level knowledge of the CCaaS competitive landscape • Articulate Avaya’s competitive differentiation • Lead strategic transformation initiatives for customers and partners • Serve as a trusted executive advisor and commercial architect • Join Avaya’s Channel Sales Leadership Team

🎯 Requirements

• 12–15 years of experience • SaaS/CCaaS/CX/UCaaS sales experience • Strong preference for developing, growing, and leading key partner alliance business • Proven history of managing strategic and emerging partners • Exceptional communication, presentation, and whiteboarding skills • Ability to lead strategic, value-focused discussions with C-level audiences • Demonstrated history of hitting and exceeding sales targets • Ability to travel globally as required to achieve sales plans • Undergraduate or graduate degree, or equivalent experience • Currently authorized to work in the United States without visa sponsorship now or in the future • Ability to communicate and use office technology effectively

🏖️ Benefits

• Equal Opportunity employer • U.S. Federal Contractor • Commitment to equality and equal treatment • Support for employee growth • Remote/virtual work arrangement

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