Recurring Patient Care Representative

🔥 13 hours ago

🤠 Texas – Remote

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💵 $17 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

👻 Ghost score 0%

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Logo of Aveanna Healthcare

Aveanna Healthcare

10,000+ employees

💼 Consulting

📦 Logistics

🏥 Healthcare

Consulting • Logistics • Healthcare

Aveanna Healthcare is a provider of home-based medical care and medical supply services for children and adults, offering private duty nursing, home health and hospice, enteral nutrition (tube feeding), respiratory therapy, and delivery of medical supplies. The company focuses on clinical expertise, compassionate care, and improving patient outcomes by delivering clinical services and supplies to patients’ homes and supporting families and caregivers.

📋 Description

• Process recurring services to ensure timely patient order fulfillment • Monitor work to ensure compliance with internal policies and external regulations • Identify workflow inefficiencies and support process improvements • Resolve patient concerns by identifying issues and coordinating corrective actions • Collaborate with internal teams to provide seamless customer service

🎯 Requirements

• Customer service experience, preferably in healthcare • Strong attention to detail and sense of urgency • Ability to manage multiple priorities and meet deadlines • Effective written and verbal communication skills • Comfortable working independently and within a team • High school diploma or GED required • 2+ years of customer service or related experience • Healthcare or insurance knowledge preferred • Proficiency in Microsoft Office (Outlook, Word, Excel) • Bilingual Spanish speaker preferred

🏖️ Benefits

• Equipment Provided • Full Benefits Package (Medical, Dental, Vision, 401k, PTO) • Paid Holidays + Bonus Days Off • Structured onboarding and role-based training • Opportunities for internal growth

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