Senior Cloud & Ops Engineer

🔥 17 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

⚙️ Operations

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Avenga

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

💼 Consulting

🏭 Manufacturing

🏥 Healthcare

💰 Private equity on 2017-02

Consulting • Manufacturing • Healthcare

Avenga is an international technology and software engineering company that combines consulting, product development, and digital transformation services to help enterprises solve complex business and societal challenges. With over 6,000 professionals across multiple countries and decades of experience, Avenga delivers custom software, cloud, and integration solutions while supporting clients across industries and providing talent acquisition and career development services internally.

📋 Description

• Provide technical support for cloud infrastructure products and operator suites • Perform in-depth log debugging and analysis • Support customer KPIs and SLAs • Execute software upgrades and patching • Lead emergency recovery for outages • Maintain customer lab environments • Mentor and train other engineers • Document technical solutions and contribute to the knowledge base

🎯 Requirements

• Bachelor’s degree in Computer Science, Engineering, or related technical field • Experience in customer-facing technical support roles • Strong troubleshooting skills for complex technical issues • Excellent written and verbal communication skills in English (Advanced) • Solid L2/L3 networking knowledge: stacks, switching, routing, firewalls • Experience working with Linux • Ability to manage and prioritize multiple customer issues in dynamic, high-pressure environments • Must be a US Citizen • Experience with Docker and Kubernetes (nice to have) • Familiarity with ELK stack (nice to have) • Background working with Telecommunication Providers (nice to have)

🏖️ Benefits

• Opportunities to innovate, mentor, and grow within a global technical support organization • Exposure to cutting-edge cloud infrastructure technologies based on open-source platforms • Collaboration with engineers and technicians across multiple product lines and global regions