Director – Sales Operations, Americas

Job not on LinkedIn

🔥 2 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🔴 Lead

📊 Sales Operations

👻 Ghost score 13%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Axelera AI

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2021

🏭 Manufacturing

💼 Consulting

📦 Logistics

Manufacturing • Consulting • Logistics

Axelera AI is a leading provider of AI hardware acceleration technology tailored for generative AI and computer vision inference. The company offers advanced AI processing units designed to integrate seamlessly into innovations, focused on delivering high-performance, cost-effective, and energy-efficient AI solutions. Axelera AI's flagship product, the Metis AI Processing Unit, accelerates inference at the edge, making it ideal for applications like video analysis and multi-channel video analytics. The company is recognized for its deep tech innovations and is actively contributing to the advancement of AI by providing state-of-the-art AI acceleration capabilities for edge computing.

📋 Description

• Direct product availability in the Americas local warehouse, including inventory planning, replenishment requests, and allocation against the sales pipeline • Provide sales with visibility into product availability, lead times, and logistics options • Manage shipping, customs and trade compliance coordination, and carrier and 3PL relationships • Communicate order status and product arrival to customers and resolve delivery issues • Align with Global Operations in Europe on supply, build schedules, and fulfillment priorities • Partner with Finance, Legal, and Operations on entities, tax registrations, and import/export arrangements for new countries • Develop and improve the Americas customer onboarding process from closed deal through first shipment and initial use • Collect customer information, set expectations, and keep customers informed during onboarding • Coordinate credit and payment terms, invoicing, order entry, and fulfillment handoffs • Coordinate with sales, field applications engineering, and support to transition customers from purchase to productive use • Lead the weekly Americas Business Meeting and follow up on actions • Build tools, dashboards, and processes for end-to-end revenue visibility • Deliver revenue forecasts and pipeline metrics • Improve cross-functional collaboration and accountability • Influence CRM and customer onboarding process design • Define and enforce CRM data standards, stage definitions, and required fields • Train and coach sales teams on tools and conduct data-quality reviews • Evaluate tools for automation, analytics, and quoting

🎯 Requirements

• 10+ years in sales operations, revenue operations, or supply chain and fulfillment operations at a B2B technology company • Semiconductor or hardware experience strongly preferred • Experience scaling sales operations in a growth company • Hands-on experience managing product logistics, including inventory, international shipping, and customs and trade compliance • Proven experience with CRM stacks and administration, preferably Salesforce, including forecasting, pipeline management, and reporting • Experience building and running customer onboarding or order-to-cash processes alongside finance and operations teams • Strong analytical skills • Excellent communication skills and ability to collaborate across time zones with teams in Europe • Structured, hands-on approach and ability to drive change in a fast-growing, matrixed organization • Bachelor's degree in business, operations, engineering, or a related field • Must be based in the US • Must not require visa sponsorship; the company does not offer visa sponsorship

🏖️ Benefits

• Pension plan • Extensive employee insurances • Option to get company shares • Flexible remote work arrangement • Equal opportunity and inclusive work environment