Manager, Sales Systems

🔥 14 hours ago

🇺🇸 United States – Remote

💵 $130.5k - $152.3k / year

⏰ Full Time

🟠 Senior

🔴 Lead

📊 Sales Operations

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Credit Acceptance

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1972

💸 Finance

💳 Fintech

🚘 Automotive

Finance • Fintech • Automotive

Credit Acceptance is a company that specializes in providing auto financing solutions to individuals, including those with bad credit history or no credit history at all. With over 50 years of experience, Credit Acceptance has helped more than 4 million consumers secure financing for vehicle purchases. The company operates a network of over 15,000 dealers and offers customers the ability to pre-qualify for auto financing, which does not impact their credit score. Furthermore, Credit Acceptance provides educational resources and tools, such as payment and auto price calculators, to assist customers in managing their finances and understanding their credit options. The company's mission is to drive possibility by offering financial solutions that give individuals the opportunity to improve their financial situation and secure reliable transportation.

📋 Description

• Own assigned Sales platforms and represent Sales needs for enhancements, priorities, and issue resolution • Maintain system priorities and backlogs based on business value, user needs, and operational risk • Evaluate workflows, data, integrations, reporting dependencies, access, and user experience • Own and maintain Sales data infrastructure, including data models, integrations, and pipelines feeding CRM and analytics tools • Design and own the intake process for Sales requests directed to Analytics • Interface with Engineering to clarify requirements, track status, and ensure timely delivery • Serve as the single point of accountability for Sales-originated requests moving through Analytics and Engineering • Build documentation, templates, and criteria for Sales request submissions • Partner with Sales stakeholders to understand workflows, pain points, and business needs • Translate business requirements into technical specifications, user stories, acceptance criteria, test scenarios, and success measures • Liaise between GTM, Product, and Engineering to align priorities, scope, and timelines • Evaluate solutions, manage dependencies, and resolve issues with technical teams • Coordinate user acceptance testing, release validation, and post-launch verification • Lead cross-functional projects from discovery through delivery • Measure adoption, utilization, data quality, user experience, productivity, and business outcomes • Recommend system and process improvements using feedback and performance insights • Partner with Sales, Sales Enablement, Analytics, Product, and Engineering teams • Track and communicate requests, risks, dependencies, decisions, and delivery status • Translate technical tradeoffs into business recommendations • Provide technical and sales engineering support to help Sales understand and articulate product and tooling capabilities

🎯 Requirements

• 10+ years of project management experience, ideally spanning technical and Sales/GTM environments • Bachelor’s degree in information systems, Business Analytics, Computer Science, Information Technology, or a related field, or equivalent relevant experience • Strong working knowledge of databases, data pipelines, integrations, and data flows between CRM, data warehouse, and analytics/reporting tools • Significant experience supporting Sales systems, business technology platforms, Sales Operations, or related systems work • Experience translating business needs into technical requirements and partnering with engineering teams through testing, release, and adoption • Experience designing or managing intake/triage processes for cross-functional requests • Experience with CRM, workflow, or comparable enterprise platforms • Consultative mindset and ability to build trust with stakeholders, ask the right questions, and guide decisions • Strong communication, problem-solving, prioritization, documentation, and stakeholder management skills • Ability to act as a conduit between technical and business teams • Ability to travel up to 25% based on business needs • Required degree must be from an institution accredited by the Council for Higher Education Accreditation or equivalent • Must not require current or future sponsorship to work legally for Credit Acceptance, including H-1B, H-4, or F-1 OPT visa holders

🏖️ Benefits

• Annual bonus plan • 401(K) match • Adoption assistance • Parental leave • Tuition reimbursement • Comprehensive medical, dental, and vision benefits • Other nonstandard benefits • Work-from-home arrangement • Occasional planned travel to the Southfield, Michigan office • Inclusive and safe working environment