Sales Operations Analyst

🔥 20 hours ago

🤠 Texas – Remote

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⏰ Full Time

🟡 Mid-level

🟠 Senior

📊 Sales Operations

🦅 H1B Visa Sponsor

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👻 Ghost score 22%

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Logo of Mirantis

Mirantis

501 - 1000 employees

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

Mirantis is a company that specializes in container management and cloud infrastructure solutions. It offers a range of products, including Mirantis Kubernetes Engine (MKE), Mirantis OpenStack for Kubernetes (MOSK), and Mirantis Container Cloud (MCC), which provide enterprise-level Kubernetes and container management platforms. Mirantis also develops tools for secure software supply chains, such as the Mirantis Container Runtime (MCR) and Mirantis Secure Registry (MSR). As an advocate for open source technologies, Mirantis supports various projects and provides resources like Lens Desktop, a popular Kubernetes IDE, and technical support for enterprises adopting cloud-native technologies. Their solutions cater to sectors such as public services, financial services, and broader SaaS and technology services industries.

📋 Description

• Process and validate orders for subscription, services, and training products across Salesforce, DealHub, and Ironclad • Resolve order-processing issues with Sales and customers • Coordinate opportunity and deal approvals for accurate pricing, discounting, and product configuration • Support high-value and strategic opportunities and maintain accurate deal stages and forecasts • Support quarter-end activities and deal reviews, identify blockers, and drive opportunities through approval and booking • Ensure opportunities are accurately and timely documented in Salesforce • Maintain Deal Desk documentation, contractual templates, approval processes, and workflows • Process contract signatures and maintain records of executed customer agreements • Collaborate with Direct Sales, Partner, Finance, and Legal teams on direct and channel transactions • Support invoicing reconciliation with Finance • Maintain and develop Salesforce reports and dashboards for pipeline, forecasting, and operational visibility • Assist with annual audits and provide supporting documentation • Lead and support process improvement and automation initiatives across Deal Desk and Sales Operations • Provide training and enablement to the Sales team on new processes and procedures

🎯 Requirements

• 3–5 years of sales operations, deal desk, or order processing experience • Strong analytical skills and effective decision-making ability • Proficient with Excel, Word, and Gsuite • 3–5 years of experience using Salesforce CPQ, DocuSign, Ironclad, or similar tools • Strong oral and written communication and presentation skills • Ability to organize and prioritize, maintain attention to detail, and work under critical time frames • Ability to support traditional software company end-of-quarter peak timelines

🏖️ Benefits

• Professional development and training • Attend conferences and working groups • Company outings, happy hours, hackathons, and tech talks • Competitive compensation package with a strong benefits plan • Remote work option

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