Manager – Conflicts, New Business Intake

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🔥 0 minutes ago

🏛️ District of Columbia, Florida, +4 more states – Remote

🏛️ District of Columbia – Remote 🐊 Florida – Remote 🌽 Illinois – Remote 🏈 Ohio – Remote 🔔 Pennsylvania – Remote 🤠 Texas – Remote

💵 $115k - $165k / year

⏰ Full Time

🟠 Senior

🔴 Lead

👔 Manager

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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BakerHostetler

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1916

💼 Consulting

🏥 Healthcare

🛡️ Insurance

Consulting • Healthcare • Insurance

BakerHostetler is a large U. S. law firm that provides sophisticated legal counsel and litigation services to businesses, institutions, and leaders across a wide range of practice areas, including commercial litigation, privacy and data protection, tax, IP, environmental and product liability, regulatory and compliance, and corporate transactions. The firm focuses on helping clients manage risk, achieve strategic goals, and navigate complex regulatory and transactional issues, and it highlights continuous growth, high-profile hires, and recognized attorney rankings.

📋 Description

• Manage the Conflicts Researcher and Analyst teams and the daily operations of the Firm’s New Business Intake process • Oversee department performance, employee development, service quality, and process improvement initiatives • Ensure Conflicts Researchers’ and Analysts’ activities align with Firm policies, service standards, and industry best practices • Direct the Conflicts Researcher Supervisor and Conflicts Analyst Supervisor in managing team performance, employee development, workflow priorities, and day-to-day operations • Develop, monitor, and analyze KPIs, operational metrics, service-level metrics, and workload trends • Evaluate department performance, identify risks, recommend resource allocation strategies, and support data-driven decision-making • Consult with the Senior Manager, Firm attorneys, General Counsel, and New Business Committee on complex conflicts and business intake matters • Provide guidance on escalated conflicts and intake issues and ensure appropriate resolution and escalation of legal, ethical, or business risks • Build working relationships with attorneys, legal support staff, and administrative departments • Coordinate systems, workflows, and department objectives with Firm administrators • Oversee conflicts research, conflicts analysis, and new business intake processes • Allocate resources to meet department needs • Establish and maintain quality assurance standards and promote consistency across department functions • Lead development and implementation of innovative processes, technologies, and workflow enhancements • Create training materials, reference guides, and best-practice resources • Manage staffing needs, including hiring, performance management, employee development, and succession planning • Establish department training priorities and support programs related to conflicts, intake procedures, Firm policies, professional responsibility, and department technology • Maintain high standards of client service and quality control • Perform other duties as assigned

🎯 Requirements

• Bachelor’s degree and a minimum of seven years of law firm conflicts, new business intake, risk management, or related experience; or an equivalent combination of education and experience • Minimum of three years of management or supervisory experience required • Demonstrated knowledge of conflicts searching and analysis, new business intake processes, and applicable professional responsibility requirements • Experience managing operations, workflow priorities, employee development, and service delivery in a fast-paced environment • Prior experience with Intapp or other automated conflicts software and legal research tools preferred • Demonstrated proficiency in Microsoft Office Suite including Word, Outlook, Excel, and PowerPoint • Proven aptitude to learn new software applications • Strong research skills • Ability to multi-task and be detail-oriented with strong organizational skills • Strong analytical and communication skills, both oral and written • Excellent organizational and planning skills with ability to prioritize multiple tasks and projects to meet deadlines • Ability to work overtime when needed • Work occasionally requires more than 40 hours per week to perform essential duties • Ability to manage a team across a range of skill levels and geographies, internal and external, to provide high levels of service to end users • Ability to lead and build consensus among peers and staff • Ability to work in a fast-paced environment with strict deadlines • Ability to exercise discretion with confidential and sensitive information • Must be able to perform essential duties with time constraints and interruptions • Strong client service approach and team orientation • Demonstrate good judgment, tact, and flexibility under pressure in a mixed-matrix environment with many stakeholders and potentially competing priorities • Ability to perform the essential duties of the position • Resume and cover letter required for application

🏖️ Benefits

• Competitive salaries and a performance bonus program • Group health, dental, and vision insurance • Multiple plan options and various benefit levels • Same-sex domestic partner coverage • Pre-tax premiums • Coverage begins on date of hire • Group term life/AD&D and voluntary supplemental group universal life insurance • Voluntary accident insurance – self and family • Short-term disability benefits • Long-term disability benefits • Pre-tax benefit programs – dependent care, health care reimbursement and transit/qualified parking (in most cities) • Retirement program – voluntary 401(k) plan • Collegial and respectful work environment • Professional and personal growth opportunities • Collaborative environment